This topic has 6 replies, 2 voices, and was last updated 9 months, 1 weeks ago ago by Rose Tyler
Hello 8theme team,
I hope this message finds you well. Firstly, I want to extend my gratitude for your continuous support and assistance.
I have another question regarding my WordPress website running the XStore theme. In a bid to enhance the visual appeal of my homepage, I’m attempting to align the three boxes displayed in the screenshot attached. I’ve attempted to utilize the settings provided in the second screenshot, but unfortunately, I haven’t achieved the desired alignment.
Could you please provide guidance on how I can align the photos and texts of the three boxes perfectly horizontally? Any tips or instructions on adjusting settings within the XStore theme to achieve this alignment would be greatly appreciated.
Once again, I apologize for any inconvenience caused by my frequent queries. Your support is immensely valuable, and I’m eager to learn how to manage and customize my website effectively.
Thank you for your understanding and assistance. I look forward to your prompt response.
Best regards,
Azeddine
Hello, Azeddine,
Thank you for reaching out to us and for your kind words. We are always here to assist you and appreciate your continued trust in our support.
Regarding the alignment of the three boxes on your homepage, we would be happy to help you achieve a harmonious and visually appealing layout.
Please try to do the next, copy one of the icon box elements https://prnt.sc/AfbH-TNPnaVC and move copies into 2 other columns, then just change texts and check the results, then change icons for copies and check the result one more time. In this case, your 3 icon boxes will have the same settings but different content.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best Regards,
8Theme’s Team
Hello 8theme’s Team,
Thank you for your prompt response and for providing guidance on aligning the three boxes on my homepage. I will follow your instructions and make the necessary adjustments to achieve the desired layout.
Thank you once again for your ongoing support.
Best Regards,
Azeddine
Hello, Azeddine,
We appreciate your prompt response.
Please be advised that we have not conducted official compatibility testing of the Enable Media Replace plugin with our theme. Consequently, we are unable to guarantee its functionality when used in conjunction with our product.
To assist you further, we kindly request that you provide us with a video recording that demonstrates the specific issue you are encountering with the replacement of icons and the lack of these changes being reflected on the frontend.
Additionally, please provide a detailed description of your intended outcome. This information will enable us to better understand your needs and suggest potential solutions.
For the convenience of our support team, we would appreciate it if you could address separate issues in distinct threads.
We look forward to your cooperation and are here to support you every step of the way.
Best Regards,
8Theme’s Team
Hello 8Theme’s Team,
I hope this message finds you well.
I have prepared a video recording that showcases the challenges I’ve faced with replacing icons on my WordPress website using the XStore theme. In the video, I present the original files (yellow icons) and the new ones I intend to add (red icons). I attempted to replace two yellow icons with their corresponding red versions, ensuring that they have the same name and size. However, despite these efforts, the changes are not reflected on the frontend of the website. The yellow icons persist in the main page, as illustrated in the video.
Please find the video attached to this message for your review. Additionally, I’ve included a detailed description of my intended outcome to facilitate troubleshooting.
Your assistance in resolving this issue is greatly appreciated. Thank you for your continued support.
Best Regards,
Azeddine
Hello, Azeddine,
Thank you for your detailed response and the video provided.
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Best Regards,
The 8Theme Team
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