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Blurry background YouTube video, firts 10 seconds

This topic has 3 replies, 3 voices, and was last updated 8 months, 2 weeks ago ago by Andrew Mitchell

Weblike PRO

Participant

March 12, 2024 at 12:38

Dear Xstore Support,

We’re experiencing an issue with a YouTube video background integrated on our homepage using Slider Revolution within the Xstore theme.

The Problem:

> When the page initially loads, the first 10-15 seconds of the YouTube video appear blurry on desktop devices.
> After this initial period, the video transitions to the expected high resolution and plays smoothly.

—————————–

We’ve confirmed the original YouTube video is uploaded in a high resolution 1080p:
> https://www.youtube.com/watch?v=Ui8DGeV0OwA

Slider Resolution settings:
> https://ibb.co/34nRQyJ
> https://ibb.co/41XHnk6

Please, contact administrator
for this information.

#386524 Copied Theme version: 9.2.9

2 Answers

Rose Tyler

Support staff

March 12, 2024 at 15:45

Hello, Weblike PRO,

Thank you for reaching out to us with your concern regarding the YouTube video background on your homepage. We understand how important it is for your site to display content at its best quality.

Upon reviewing the information you have provided, it appears that the issue you are experiencing is not related to our theme. To address this matter effectively, we suggest consulting online discussions that may offer insights into similar situations. One such resource can be found at the following link: https://theme.co/forum/t/revolution-slider-blurry-videos/88405/9.

Additionally, we recommend reaching out directly to the support team of the Slider plugin for specialized assistance. You can contact them through the comments section at: https://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380/comments.

We trust that these resources will be valuable in resolving the issue at hand. Should you require any further assistance, please do not hesitate to reach out to us.

Best Regards,
8Theme’s Team

#386579 Copied

Andrew Mitchell

Support staff

March 13, 2024 at 08:01

Dear Weblike PRO,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#386661 Copied
Tagged: blurry background video, engaging youtube intros, first 10 seconds video, woocommerce wordpress themes, youtube video templates
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Blurry background YouTube video, firts 10 seconds

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