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Slow cart and checkout pages - by Natasa

This topic has 8 replies, 3 voices, and was last updated 8 months ago ago by Andrew Mitchell

Natasa

Participant

March 14, 2024 at 14:22

Hi,
I’m facing a problem with the loading of the cart page and the check out page, I have activated rocket plugin but not works in these pages. They load very slowly. I communicated with my hosting in order to increase the use of CPU but there isn’t a great change. What else I should set up in order to make the pages load faster?

#386955 Copied Theme version: 9.2.9

7 Answers

Rose Tyler

Support staff

March 14, 2024 at 15:14

Hello,

Thank you for reaching out to us with your concern. We understand how important it is for your cart and checkout pages to operate smoothly and quickly, as this is crucial for providing a positive user experience.

We appreciate that you have taken the initiative to activate the rocket plugin and have also communicated with your hosting provider to increase CPU usage. However, since you are still experiencing slow loading times, we would like to suggest a few additional steps that may help improve the performance of these pages:

1. **Caching Exclusions**: Ensure that the rocket plugin is configured to exclude the cart and checkout pages from caching. These pages are dynamic and should not be cached as they contain user-specific data.

2. **Plugin Conflict Check**: Sometimes, other plugins can conflict with the performance of your site. We recommend deactivating all other plugins temporarily to see if there is an improvement in speed. If there is, reactivate them one by one to identify the culprit.

3. **Theme and Plugin Updates**: Make sure that your theme and all plugins are updated to their latest versions. Outdated software can lead to performance issues.

4. **Content Delivery Network (CDN)**: If you are not already using a CDN, consider implementing one. A CDN can significantly speed up the loading of your site by serving your content from servers closer to your visitors.

5. **Optimize Images and Assets**: Large images and files can slow down your pages. Ensure that all images are optimized for the web and that you are using efficient file formats.

6. **Database Optimization**: Over time, databases can become bloated. Consider using a database optimization tool to clean up unnecessary data.

7. **Server Resources**: If the issue persists, it may be worth discussing with your hosting provider whether your current hosting plan provides sufficient resources, or if an upgrade is necessary.

Please try these suggestions and let us know if you see any improvements. If the problem continues, we would be happy to take a closer look for you. You can provide us with temporary access to your site’s admin area, and we will conduct a more thorough investigation.

Best Regards,
8Theme’s Team

#386963 Copied

Natasa

Participant

March 14, 2024 at 15:45

I have tried these suggestions but the problem continues.
Please ckeck my settings.

Please contact administrator
for this information.

#386969 Copied

Rose Tyler

Support staff

March 14, 2024 at 16:26

Hello,

1/ We wish to bring to your attention that we have detected a memory error on your website – https://prnt.sc/UfkUzDBqE6aI We kindly advise you to contact your hosting provider at your earliest convenience to address and resolve this matter promptly.

2/ Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

Best Regards,
8Theme’s Team

#386973 Copied

Natasa

Participant

March 14, 2024 at 18:02

I contacted with my hosting provider and solved this error.
I haven’t unrequired plugins, but the problem not solved.

#386991 Copied

Rose Tyler

Support staff

March 15, 2024 at 08:29

Hello, Natasa,

Upon reviewing the configuration of your website, we have determined that the issue you are experiencing does not appear to stem from our theme. Therefore, we kindly suggest that you reach out to WooCommerce support for further assistance https://wordpress.org/support/plugin/woocommerce/

Best regards,
The 8Theme Team

#387043 Copied

Natasa

Participant

March 15, 2024 at 10:54

Thank you!

#387064 Copied

Andrew Mitchell

Support staff

March 15, 2024 at 10:55

Dear Natasa,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#387065 Copied
Tagged: best selling woocommerce speed, boost sales woocommerce themes, efficient cart woocommerce themes, fast checkout woocommerce themes, high speed checkout woocommerce, premium fast woocommerce themes
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