This topic has 10 replies, 2 voices, and was last updated 8 months, 1 weeks ago ago by Rose Tyler
good morning
I would like to know if the new version of WooCommerce 8.7.0 is compatible with the theme, since the developer tells me to ask, since I have updated a page and it tells me the following (Your theme (WooPress) contains obsolete copies of some WooCommerce template files You may need to update these files to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this: )
Waiting for your news, greetings.
Hello,
Kindly navigate to the XStore Dashboard, proceed to the Patcher, and select the ‘Refresh patches’ option. Once there, please apply the patch with the ID #9299205.
Furthermore, we would like to remind you to clear the cache after the application of the patch. This can be done by visiting the following URL: /wp-admin/admin.php?page=et-panel-system-requirements. For your convenience, a screenshot has been provided here: https://prnt.sc/gaMPFTxC3Uza.
Should you require any further assistance, please do not hesitate to reach out.
Best Regards,
The 8Theme Team
Hello, I can’t find where it tells me, could you send me a screenshot, thank you
Hello,
We are pleased to inform you that we have created a screenshot for you – https://prnt.sc/_WmeyfeakGAc
Best Regards,
The 8Theme Team
good afternoon,
I have downloaded xstore- installable archive, but when I try to decompress it in WordPress it tells me that the package could not be decompressed. no plugins found.
I can download it from another site, from the main panel it doesn’t work.
https://prnt.sc/-LOjH26klcyX
https://prnt.sc/nZa8QF64Df79
https://prnt.sc/gjCyF-LVyIEc
Hello,
Upon reviewing the provided screenshots, we have observed that you have downloaded the theme https://prnt.sc/PStks4AoZr-F However, it appears that an attempt has been made to install this theme as a plugin, as evidenced by the screenshot here: https://prnt.sc/gjCyF-LVyIEc. We would like to kindly inform you that this is not the correct method for theme installation.
To properly install the theme, please navigate to your WordPress dashboard and follow these steps: go to ‘Appearance’, select ‘Themes’, and then click on ‘Add New’ or ‘Upload Theme’ to proceed with the installation of your downloaded theme.
Should you require any further assistance, please do not hesitate to reach out to us.
Best Regards,
The 8Theme Team
good morning
I installed the theme as instructed, but when I activate it the website crashes. Could you tell me if I need to install any more plugins? and I don’t understand why I have to install a new theme, to be able to correct Woopress?
Greetings and sorry for not understanding
Hello, Menichetti,
Please accept my apologies for the confusion; it was my mistake. My previous response pertained to the XStore theme rather than the WooPress theme. There is no need for you to install the XStore theme on a site where it was not previously used. Kindly remove it, as it is not the appropriate solution for your situation.
It has come to my attention that you are using the WooPress theme on your site and have received notifications about outdated files due to a WooCommerce plugin update. Our initial recommendation is not to update the WooCommerce plugin until the theme has been updated. We document compatibility in our changelog, which can be found at https://8theme.com/import/update-history/woopress/.
We will add compatibility with the new version of WooCommerce in the next theme update. For now, the notification about outdated files is just an alert and will not affect your site’s functionality. However, if you wish to eliminate this notification promptly, the quickest solution would be to downgrade your WooCommerce version.
You can download a prior version of WooCommerce from the following link: https://wordpress.org/plugins/woocommerce/advanced/ https://prnt.sc/MceKxuscu2p9
Best Regards,
The 8Theme Team
Don’t worry, nothing happens, so can I update my woocomerce to the latest version? Or do I wait for you to have an update on the topic?
all the best
Hello, Menichetti,
We would like to express our sincere gratitude for your understanding and cooperation. Please kindly await the forthcoming update on the theme.
Best Regards,
The 8Theme Team
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