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What’s the best video format as it doesnt load on mobile and ipad ? For HomePAge

This topic has 2 replies, 2 voices, and was last updated 9 months ago ago by Tony Rodriguez

Aulakh, Sam

Participant

March 20, 2024 at 18:17

What’s the best video format as it doesnt load on mobile and ipad ? For HomePAge

#387736 Copied Theme version: 9.2.9

1 Answer

Tony Rodriguez

Support staff

March 21, 2024 at 07:25

Hello, @Aulakh, Sam,

Thank you for reaching out to us with your query regarding the best video format for your homepage that will ensure compatibility across mobile and iPad devices.

We recommend using the MP4 format with the H.264 video codec and AAC audio codec, as this combination is widely supported and offers a good balance between quality and file size. This format is generally compatible with most browsers and devices, including mobile phones and iPads.

Additionally, please ensure that the video file is optimized for web use, which means it should be compressed to reduce the file size without significantly impacting the video quality. This will help the video load faster on devices with varying internet speeds.

If you have already tried this format and are still experiencing issues, there might be other factors at play, such as the video’s resolution, bitrate, or the way it is embedded on your website. In such cases, please provide us with more details, and we will be happy to assist you further.

Should you require any additional assistance or have further questions, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

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Tagged: best video format, homepage video solutions, ipad compatible videos, mobile friendly videos, optimized video formats, video loading issues, wordpress woocommerce themes
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