Cart page is not working properly as newly products are not showing in cart page

This topic has 6 replies, 2 voices, and was last updated 9 months ago ago by Rose Tyler

  • Avatar: Bharat Lohar
    Bharat Lohar
    Participant
    March 20, 2024 at 18:29

    If i add new product it is not showing in cart page and on home page is showing 0 products on cart button. Please help me out

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2024 at 08:23

    Hello, Bharat Lohar Participant,

    Thank you for reaching out to us with your concern.

    We can’t check your site – https://prnt.sc/qtTk6bRRFrS2

    We kindly suggest that you enable the “Always Load ‘Wc-Cart-Fragments’” option located within Theme Options > Speed Optimization. After doing so, please observe the functionality to see if the issue has been resolved.

    Best Regards,
    8Theme’s Team

    Avatar: Bharat Lohar
    Bharat Lohar
    Participant
    March 21, 2024 at 13:07

    No it is not solving issue as we add new product the pervious get deleted from cart. Please check http://www.alenaherbals.com.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2024 at 14:00

    Hello, Bharat Lohar Participant,

    We appreciate your prompt response.

    Could you please confirm if you have cleared your browser’s cache? Additionally, we have provided a link to a video demonstrating the functionality on your site, which appears to be operating correctly: https://gyazo.com/886425d1375ec2880a1d61784895b8fe and screenshot from the Home page – https://prnt.sc/7XSFyTwSkNtv

    Best Regards,
    8Theme’s Team

    Avatar: Bharat Lohar
    Bharat Lohar
    Participant
    March 21, 2024 at 14:04

    i have deactivated lite speed cache plugin now it is working. but please suggest cache plugin, because now page load speed is issue

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2024 at 14:07

    Hello, Bharat Lohar Participant,

    We are pleased to hear that you have identified the root cause of the issue you are experiencing. It is our understanding that it may not be necessary for you to replace the plugin. We have clients who successfully utilize it, and it might suffice to simply enable or disable a specific feature within the LiteSpeed Cache plugin settings.

    Therefore, we kindly suggest that you reach out to the plugin support team for further assistance in addressing this matter.

    Should you decide to change the cache plugin, we have recommendations available in our documentation, which you can access at the following link: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/.

    Best Regards,
    8Theme’s Team

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