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Mobile loading issue, nearly no changes applied and very slow

This topic has 3 replies, 3 voices, and was last updated 6 months ago ago by Andrew Mitchell

Fareed Fares

Participant

March 24, 2024 at 09:43

my website is very bad in shape and speed on mobile

#388331 Copied Theme version: 9.2.9

2 Answers

Rose Tyler

Support staff

March 24, 2024 at 16:08

Hello,

Thank you for reaching out to us with your concerns about your website’s performance on mobile devices. We understand how crucial it is for your site to operate smoothly and quickly, especially when accessed via mobile platforms.

To assist you effectively, we would like to gather more details about the issues you are experiencing. Could you please provide us with the following information?

1. Specific examples of the pages or sections where you notice the most significant speed or performance issues.
2. The type of mobile device(s) and browser(s) you have used to access your website.
3. Any recent changes or updates you have made to your website that might have coincided with the onset of these issues.
4. Temporary wp-admin access.

Once we have this information, our team will be able to conduct a thorough analysis and work towards a resolution that improves your website’s mobile performance.

We are committed to ensuring your website offers an optimal experience for all users, and we appreciate your patience as we work to address your concerns.

Please feel free to reply to this message with the requested details at your earliest convenience.

Best Regards,
8Theme’s Team

#388357 Copied

Andrew Mitchell

Support staff

May 25, 2024 at 15:42

Dear Fareed Fares,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#396655 Copied
Tagged: enhance woocommerce responsiveness, fix woocommerce mobile issues, improve mobile loading, mobile loading issues, optimize woocommerce speed, slow woocommerce performance, wordpress woocommerce themes
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Mobile loading issue, nearly no changes applied and very slow

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