Facing “elementor_headers not installed”

This topic has 7 replies, 3 voices, and was last updated 7 months, 4 weeks ago ago by Andrew Mitchell

  • Avatar: HAMID
    HAMID
    Participant
    March 25, 2024 at 17:15

    Hello,
    I am trying to import the demo, but the demo is not installed properly, It showing this error “elementor_headers not installed :(” https://prnt.sc/uLjHg6J83axh
    how can resolve it?

    Files is visible for topic creator and
    support staff only.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 25, 2024 at 17:24

    Hello, HAMID,

    Thank you for contacting us and for using XStore.

    Please be advised that this message can be disregarded as the header has been successfully imported to your site.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: HAMID
    HAMID
    Participant
    March 25, 2024 at 17:48

    The header is not installed properly. There are some errors in it.
    include margin spacing in elements, and headers are broken when scrolling down.
    https://prnt.sc/7bDT0llbp4mi
    https://prnt.sc/v6rJah-t728h

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 25, 2024 at 17:50

    Hello, HAMID,

    We appreciate your prompt response.

    Please provide temporary wp-admin access, so we can check the problem more deeply and help you.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: HAMID
    HAMID
    Participant
    March 25, 2024 at 18:01

    here is login access

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 25, 2024 at 18:27

    Hello, HAMID,

    Thank you for your cooperation.

    Fixed. Please check now.
    The header content can be changed here – https://prnt.sc/CCLJ6aCpbeFa

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 27, 2024 at 22:54

    Dear HAMID,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘facing “elementor_headers not installed”’' has been successfully resolved, and the topic is now closed for further responses

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