This topic has 7 replies, 3 voices, and was last updated 7 months, 4 weeks ago ago by Andrew Mitchell
Hello,
I am trying to import the demo, but the demo is not installed properly, It showing this error “elementor_headers not installed :(” https://prnt.sc/uLjHg6J83axh
how can resolve it?
Hello, HAMID,
Thank you for contacting us and for using XStore.
Please be advised that this message can be disregarded as the header has been successfully imported to your site.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind regards,
The 8Theme Team
The header is not installed properly. There are some errors in it.
include margin spacing in elements, and headers are broken when scrolling down.
https://prnt.sc/7bDT0llbp4mi
https://prnt.sc/v6rJah-t728h
Hello, HAMID,
We appreciate your prompt response.
Please provide temporary wp-admin access, so we can check the problem more deeply and help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best Regards,
8Theme’s Team
here is login access
Hello, HAMID,
Thank you for your cooperation.
Fixed. Please check now.
The header content can be changed here – https://prnt.sc/CCLJ6aCpbeFa
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Best Regards,
8Theme’s Team
Dear HAMID,
In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?
Click here to share your thoughts: https://themeforest.net/downloads
Being part of our community means a lot, and your feedback contributes immensely.
Best Regards,
The 8Theme Team
The issue related to '‘facing “elementor_headers not installed”’' has been successfully resolved, and the topic is now closed for further responses