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Website works slow while user logged in .

This topic has 6 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Luca Rossi

Tal

Participant

March 26, 2024 at 15:18

hey.
the site work very good and fast but when user logged in the website start to be very slow.
how to fix it?

Please, contact administrator
for this information.

#388695 Copied Theme version: 9.3.1

5 Answers

Luca Rossi

Support staff

March 27, 2024 at 06:03

Dear Tal,

We hope this message finds you well.

We would like to inform you that the WP-Rocket plugin is configured not to cache pages for users who are logged in by default. Should you wish to activate caching for logged-in WordPress users, you may do so by navigating to the WP-Rocket settings. Once there, please proceed to the ‘Cache’ section, then to ‘User Cache’, and select the option ‘Enable caching for logged-in WordPress users’.

For your convenience, I have provided a screenshot illustrating the setting you need to adjust: [https://prnt.sc/n8qcM7KoS_a8](https://prnt.sc/n8qcM7KoS_a8)

We trust this will assist you in optimizing your website’s performance. Should you require any further assistance, please do not hesitate to reach out.

Warm regards,
The 8Theme Team

#388739 Copied

Tal

Participant

September 1, 2024 at 00:32

the website still slow whil user logged in…
its load pages slow and also when i go to single prodcut and then go back to products archive its loads the page agian insted of just go back

the website works fine and fast its happens only when user logged in .

and i also noticed that the admin panel kinda slow.. i see other websites admin panels works much faster

Please contact administrator
for this information.

#412531 Copied

Luca Rossi

Support staff

September 2, 2024 at 05:15

Dear Tal,

We believe that by default, the WP-Rocket plugin does not cache content for users who are logged in.

To activate caching for logged-in users, we kindly ask you to review the guidelines provided in the following link: https://docs.wp-rocket.me/article/313-user-cache.

We hope you find this information helpful.

Best regards,
The 8Theme Team

#412624 Copied

Tal

Participant

October 15, 2024 at 19:32

the website still slow when user logged in even after turn on the user cache option
its make a slow loading while loading pages and go back from pages.

Please contact administrator
for this information.

#418815 Copied

Luca Rossi

Support staff

October 16, 2024 at 05:48

Dear @Tal,

We hope this message finds you well.

We would like to inform you that website speed optimization falls outside the scope of our standard support services. However, if you require personalized customization, we encourage you to submit a request through our customization panel, which can be accessed via the following link: https://www.8theme.com/account/#etheme_customization_panel. This will enable you to work directly with our technical team.

Please be aware that customization services may incur additional charges. The exact cost will be determined after a thorough review of your specific request.

Thank you for your understanding and attention to this matter.

Best regards,
The 8Theme Team.

#418845 Copied
Tagged: improve woocommerce speed, slow woocommerce website, user login slowdown, woocommerce performance optimization, wordpress login issues, wordpress woocommerce themes slow
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