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Not able to remove the cart and search icons/functions from tablet/mobile view

This topic has 10 replies, 4 voices, and was last updated 8 months, 3 weeks ago ago by Andrew Mitchell

Ajaz

Participant

March 28, 2024 at 23:22

Hi,

PC settings are not affected, only the tablet and mobile settings are affected.

I am not sure how this has happened, but the cart and search icons/functionality are in the top header (red colour top row), I am not able to remove them.

I already have them added in the main row which is where I need them.

The connection block is there because I added the background colour and image which I needed but the cart and search icons I did not, how can these be removed?

Ajaz

#389004 Copied Theme version: 9.3.2

9 Answers

Tony Rodriguez

Support staff

March 29, 2024 at 07:19

Hello, @Ajaz,

Thank you for contacting us and for using XStore.

In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

We kindly recommend that you take a complete backup of your site before proceeding.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

Please contact administrator
for this information.

#389025 Copied

Ajaz

Participant

March 29, 2024 at 12:28

.

Please contact administrator
for this information.

#389096 Copied

Tony Rodriguez

Support staff

March 29, 2024 at 13:34

Hello, @Ajaz,

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you revisit your site after clearing your browser’s cache to see the changes.

For your reference, an image has been provided in the private content area.

Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#389112 Copied

Ajaz

Participant

March 29, 2024 at 15:39

Fab, this is also resolved however, I have noticed that when I scroll down/up, the background for the top row becomes white rather than the red I require, how can I change the color for the sticky and hover effect?

Ajaz

#389137 Copied

Rose Tyler

Support staff

March 29, 2024 at 21:15

Hello, @Ajaz,

Thank you for reaching out to us with your query.

To change the background color of the top header when it becomes sticky upon scrolling, you will need to access the theme’s Header Builder settings. Here’s a step-by-step guide to adjust the Top header Background Color for the sticky header:

1. Navigate to the Header Builder section of your theme options.
2. Click on the ‘Sticky header’ settings.
3. Look for the option labeled ‘Top header Background Color’ or a similar setting within the Sticky header options.
4. Choose the color you require, in this case, red, by using the color picker or entering the appropriate color code.
5. Once you have made the changes, save your settings and clear any cache if you’re using caching plugins or services.

If you encounter any difficulties or if the settings are not applying as expected, please do not hesitate to contact us. We are here to assist you in achieving the desired look for your website.

Please describe your request about the hover effect in more detail.

Best Regards,
The 8Theme Team

#389203 Copied

Ajaz

Participant

March 29, 2024 at 22:24

This issue is on the tablet/mobile only, PC version works fine.

Images attached:

Image 1 shows the top row in red.

Image 2: when you scroll up or down on the website, the top row is white but needs to be the same as image 1.

How do I change the colour for this? I could not find an option in the header sticky options.

Ajaz

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#389210 Copied

Tony Rodriguez

Support staff

March 30, 2024 at 07:28

Hello, @Ajaz,

We appreciate your prompt response.

We are pleased to inform you that the issue you reported has been successfully resolved. Our team has made the necessary adjustments by navigating to XStore > Theme Options > Header Builder > Header Sticky > Mobile > Top Header Sticky ON > STYLE. Here, we have selected the appropriate background color and image to meet your specifications and have published the changes.

For your reference, we have included an image illustrating the modifications in the private content area.

We trust that these adjustments will meet your requirements. Should you have any further inquiries or require additional assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#389234 Copied

Ajaz

Participant

March 30, 2024 at 18:23

I have updated the row height as well.

This is resolved now, thanks, Tony.

Ajaz

#389301 Copied

Andrew Mitchell

Support staff

March 30, 2024 at 18:28

Dear Ajaz,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#389302 Copied
Tagged: disable search function, mobile view wordpress, remove cart icon, tablet view woocommerce, woocommerce themes, wordpress themes troubleshoot
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Not able to remove the cart and search icons/functions from tablet/mobile view

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