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Single product Variation not swapping correctly

This topic has 9 replies, 3 voices, and was last updated 7 months, 1 weeks ago ago by Andrew Mitchell

Martin

Participant

April 3, 2024 at 03:12

The Variation tap title is not changing only the short description.

to see the title change I have to remove the filter and try again then it works until I go to the next variation

See picture attached

https://knxpanama.com/d1101v-montaje-en-superficie/

Files is visible for topic creator and
support staff only.

#389750 Copied Theme version: 9.3.2

8 Answers

Rose Tyler

Support staff

April 3, 2024 at 08:59

Hello, Martin,

Thank you for reaching out to us with your concern.

We apologize, but your inquiry is somewhat unclear to us. Could you please describe the situation and the desired outcome in more detail?

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

#389788 Copied

Martin

Participant

April 4, 2024 at 12:18

I was looking at the Problem that is affecting on Safari, on mobile phones or Chrome there is no problem,

Only on Safrie, the variation titles are not changing.

By selecting a color (green circle) in Chrome the name changes in (red circle) but is not in Safarie is there a way to fix that?

Files is visible for topic creator and
support staff only.

#390043 Copied

Rose Tyler

Support staff

April 4, 2024 at 12:25

Hello, Martin,

We appreciate your prompt response.

Could you please provide FTP access?
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#390049 Copied

Martin

Participant

April 4, 2024 at 12:41

in the Private chat you. will find the infomation needed

Please contact administrator
for this information.

#390054 Copied
Rose Tyler

Support staff

April 4, 2024 at 12:45
Hello, Martin,

We can’t connect:
```
Command:	PASS ************************
Response: 	530 Login incorrect.
Error:        	Critical error: Could not connect to server
```
We kindly ask if you could attempt to connect to the FTP server using FileZilla on your end.
Once you have successfully established a connection, we would greatly appreciate it if you could verify and provide us with the correct credentials to ensure seamless access on our part.

Best Regards,
8Theme’s Team
#390058 Copied
Martin

Participant

April 4, 2024 at 12:51

I just tried and I was able to connect with no issues using FileZilla

#390060 Copied

Rose Tyler

Support staff

April 5, 2024 at 07:37

Hello, Martin,

Fixed. Please clear cache and check now.
Changes were done in et-core-plugin/packages/st-woo-swatches/public/js/frontend.min.js and will be included in next update.

Best Regards,
8Theme’s Team

#390164 Copied

Andrew Mitchell

Support staff

April 14, 2024 at 05:56

Dear Martin,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#391626 Copied
Tagged: online store, product variation, single product, swapping issue, troubleshooting, woocommerce, wordpress themes
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Single product Variation not swapping correctly

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