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We are unable to connect to the XStore API with the XStore theme.

This topic has 4 replies, 3 voices, and was last updated 8 months, 2 weeks ago ago by Rose Tyler

Rakibul

Participant

April 4, 2024 at 11:21

Why this is showing. can you please solve this image attached for better understanding.

SSL is okay you can check url:
https://decoder.link/sslchecker/jorurishop.com/443

Please, contact administrator
for this information.

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support staff only.

#390029 Copied Theme version: 9.3

3 Answers

Tony Rodriguez

Support staff

April 4, 2024 at 11:29

Hello, @Rakibul,

Thank you for contacting us and for using XStore.

Please contact your hosting provider and ask them if they block outgoing/ingoing connections to our server, IP – 136.243.62.54

Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

#390031 Copied

Rakibul

Participant

April 5, 2024 at 20:15

They confirmed there is no blockage.

Files is visible for topic creator and
support staff only.

#390308 Copied

Rose Tyler

Support staff

April 7, 2024 at 07:59

Hello, Rakibul,

We appreciate your prompt response.

Please check the screenshot in the Private Content area and solve this problem with the help of your hosting provider.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#390405 Copied
Tagged: best selling woocommerce themes, connection troubles with xstore api, solving xstore woocommerce theme issues, troubleshooting xstore api connection, unable to connect xstore api, xstore api connection guide, xstore theme api issues
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