This topic has 6 replies, 2 voices, and was last updated 7 months, 3 weeks ago ago by Luca Rossi
Hi i m facing problem on my mobile device, so when it comes to go in the check out the text gose out.
Dear Mirko,
We hope this message finds you well.
We are reaching out to kindly request the addition of more payment methods to our current selection. At present, we have observed that only one payment method is available, as evidenced by the following screenshot: https://prnt.sc/zy1M8lKZQlAX.
We believe that offering a wider range of payment options would greatly benefit our mutual clients and enhance their overall experience.
We appreciate your attention to this matter and look forward to your prompt response.
Best regards,
The 8Theme Team
Morning Luca do not understand where you ve got that screen shot from, anyway the problem is clearly visible on the screen i ve sent.
The problem only comes on mobile device but it works well on computer, so i m sending you both screen to make you a better understanding.
Mirko
Dear Mirko,
We hope this message finds you well.
We have attempted to access the system using the administrator account; however, we encountered issues as it appears to be non-functional. Could you please investigate this matter at your earliest convenience?
Thank you for your assistance.
Best regards,
The 8Theme Team
Not understanding, what your saying, anyway i ve sorted the problem out, adding a custom css code.
Hi @mirko,
Your website is under construction mode so we couldn’t access it.
We tried to login via the provided admin account but it didn’t work. So we’re asking you to check.
We’re glad you’ve sorted it out.
Best regards,
The 8Theme Team
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