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The free shipping option does not disappear after reducing the basket value below the free shipping

This topic has 7 replies, 3 voices, and was last updated 7 months, 2 weeks ago ago by Andrew Mitchell

bistypl

Participant

April 5, 2024 at 00:46

Hello, we have a problem with the free delivery option above the agreed amount. When the free delivery threshold (in this case PLN 200) is reached, the free delivery option appears, but when we lower the value of the products in the basket (for example to PLN 80), the free delivery option does not disappear and without refreshing the page the system will let us proceed to payment for the order. for PLN 80 with free delivery. Please help me with this issue. Regards.

Files is visible for topic creator and
support staff only.

#390136 Copied Theme version: 9.3.3

6 Answers

Rose Tyler

Support staff

April 5, 2024 at 12:20

Hello,

Thank you for reaching out to us with your concern.

Could you please provide FTP access?
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#390230 Copied

bistypl

Participant

April 5, 2024 at 15:48

Done – check private area.

Please contact administrator
for this information.

#390275 Copied

Rose Tyler

Support staff

April 5, 2024 at 17:44

Hello,

We would like to inform you that the current access permissions do not allow us to upload files directly. Therefore, we kindly request that you download the necessary files using the provided link below – https://we.tl/t-4pjTbYZtpl . Once downloaded, please proceed to re-upload them to your site using FTP.

et-core-plugin/app/controllers/elementor/theme-builder/woocommerce/cart/cart-page.php
et-core-plugin/app/controllers/elementor/theme-builder/woocommerce/cart-checkout-progress-bar.php
xstore/js/modules/cartProgressBar.min.js

Best Regards,
8Theme’s Team

#390296 Copied

bistypl

Participant

April 5, 2024 at 18:41

What is a path to these files?

#390303 Copied

Rose Tyler

Support staff

April 7, 2024 at 09:23

Hello,

et-core-plugin/app/controllers/elementor/theme-builder/woocommerce/cart/cart-page.php
et-core-plugin/app/controllers/elementor/theme-builder/woocommerce/cart-checkout-progress-bar.php
xstore/js/modules/cartProgressBar.min.js

Best Regards,
8Theme’s Team

#390437 Copied

Andrew Mitchell

Support staff

April 8, 2024 at 16:21

Dear bistypl,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#390680 Copied
Tagged: basket value, best selling, free shipping, persistent free shipping, reducing basket value, shipping options, woocommerce themes
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The free shipping option does not disappear after reducing the basket value below the free shipping

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