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Problem with Footer / Blog Page - by webowner

This topic has 18 replies, 4 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

webowner

Member

February 3, 2015 at 05:04

Hi There,

Love the ROYAL theme, however there seems to be an issue with the Blog Page.

It seems to bring in Demo Footer content, and I have added our true Footer via the Static Blocks, as per your instructions in the documentation – as well as the widgets. All of the *new* footer works fine.

The Good *New footer that I set up, using the static blocks & widgets > is located on the HOME PAGE

BUT PROBLEM:
On a Blog page > How do I remove the Demo Footer content?

On a Single Post Page > How do I remove the Demo Footer Content?

What I am attempting to do, is keep the *new* footer on ALL pages & Posts > but some how, it is reverting back to the Demo. Not sure how to get rid of it.

Can you please check the site and log-in to take a look? Please go ahead and make any changes as necessary, and let me know step-by-steps as to what you changed or adjusted.

Thank you so much. I would really appreciate your help. Owner of Web business here in Canada, and cant figure this out. Private content > contains our site log in information. Please go ahead and log-in and take a look.

Please, contact administrator
for this information.

#39021 Copied

17 Answers

Robert Hall

Support staff

February 3, 2015 at 08:25

Hello,

When we try to see your site or see admin-panel link we have redirect to this page
Please provide us with link to the page and wp-admin access in Private Content as well.

Regards,
Robert Hall.

#39027 Copied

UrbnDesignz

Participant

February 3, 2015 at 08:43

Hello,

My static blocks won’t allow me to utilize the visual composer to place the widget sidebars in place.

Thank you. Log in user information is in private content

Please, contact administrator
for this information.

#39032 Copied

Robert Hall

Support staff

February 3, 2015 at 08:48

Sorry, but your credentials aren’t correct. Please provide us with the correct ones.

Regards,
Robert Hall.

#39034 Copied

UrbnDesignz

Participant

February 3, 2015 at 09:03

Sorry I’ve changed it wrong URL

Please, contact administrator
for this information.

#39036 Copied

webowner

Member

February 3, 2015 at 09:24

Hello

Please try again

Please, contact administrator
for this information.

#39046 Copied

webowner

Member

February 3, 2015 at 09:26

@Urban Dezings – just wondering if you can please create your own topic of discussion. Otherwise these may get mixed up. Thankyou so much – hope you don’t mind.

#39047 Copied

Robert Hall

Support staff

February 3, 2015 at 09:51

Hello @UrbnDesignz,

I’ve select all Content Types in Settings->Visual Composer. Check your site.

Regards,
Robert Hall.

#39048 Copied

Robert Hall

Support staff

February 3, 2015 at 09:55

Hello @webowner,

Sorry, but still the same ‘Server not found’ problem when try log to your site or admin-panel.

Regards,
Robert Hall.

#39051 Copied

UrbnDesignz

Participant

February 3, 2015 at 12:30

You are the Man!!!

Thank you 🙂

#39106 Copied

Eva Kemp

Support staff

February 3, 2015 at 12:56

Hello @UrbnDesignz,

You’re welcome.

Regards,
Eva Kemp.

#39113 Copied

webowner

Member

February 3, 2015 at 19:55

Hi There,

Thank you so much for letting me know.. So sorry for the website error. Please try again. I have sent correct details in Private Content. Please re-view earlier post.

Please, contact administrator
for this information.

#39255 Copied

Eva Kemp

Support staff

February 3, 2015 at 21:08

Hello @webowner,

I’ve disabled demo footer in Theme Options > General. Please check Blog page now and clear browser cache before.
You need also select custom footer for your posts in post editor.

Thank you.
Regards,
Eva Kemp.

#39268 Copied

webowner

Member

February 3, 2015 at 22:02

Hello,

Thank you so much.

But, rather than enabling custom footer on EVERY page or POST > how do I set the custom footer to automatically appear on Every page & Post?

There must be a way to do this… Ideally, we need our custom footer automatically to appear everywhere – and NOT have to add it to every page or post manually.

Please advise. Thank you so much.

#39278 Copied

webowner

Member

February 3, 2015 at 22:11

Hi There,

Subsequent to my earlier post > Please tell me how to ENABLE the custom footer for EVERY PAGE & POST?

It would be so much easier to do this, rather than having to manually select the custom footer on every page/post.

We do want the custom footer to appear ALL The TIME

Also, please tell me:
The other reason, is because we are using a Calendar plugin – All-In-One Events > and need to have the custom footer on ALL Calendar/Event posts as well.

I really appreciate your help. Please advise > there must be a way to do this.

Thank you so much.

#39279 Copied

Eva Kemp

Support staff

February 3, 2015 at 22:42

Hello,

The reason is some plugin is causing the issue.
Also we recommend you to update Ultimate VC Addons and Visual Composer plugins to the latest versions https://www.8theme.com/download-plugins/

Thank you.
Regards,
Eva Kemp.

#39281 Copied

webowner

Member

February 4, 2015 at 03:14

Hello,

Thank you. Both plugins have been updated, however the Custom Footer is still an issue.

Please tell me, how do I ensure ALL pages & posts are using the Custom Footer?

I would like to have all pages/posts with the custom footer as created. Apparently it appears we need to add the custom footer to Every page and post manually. Is there a way to select the custom footer automatically through theme options?

If no such feature > please do consider adding it to the next theme release.

Thank you so much.

#39616 Copied

Eva Kemp

Support staff

February 4, 2015 at 11:01

Hello,

Footer should be shown the one that you selected in Appearance > Widgets > Footer widget area.
As I told you some plugins may cause the issu, try to deactivate 3rd-party plugins and check it.
Also please update Ultimate VC Addons plugin https://www.8theme.com/download-plugins/

Thank you.
Regards,
Eva Kemp.

#39684 Copied
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