This topic has 2 replies, 2 voices, and was last updated 7 months, 3 weeks ago ago by Rose Tyler
Dear Support,
I hope this email finds you well .. Some of my customers have reported that upon finishing their checkout process, completing the form and clicking the checkout button, they are redirected to a 404 page not found page (see attached screenshot from one of my customers) ..
This issue starting occurring in the last few days only .. Please take a look and advise on how to resolve the issue ..
Admin account credentials are provided in the private content area …
Thanks,
Muhamed
Hello, Muhamed,
We appreciate you taking the time to contact us.
We kindly request that you conduct a test when the default WooCommerce theme, (Storefront), is activated on your website. This can be done by navigating to Appearance > Themes within your site’s dashboard.
Should the issue persist regardless of the theme activated, we advise you to seek assistance from the WooCommerce plugin support team for further investigation.
Best Regards,
8Theme’s Team
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