Regarding Brand Mapping issue during CSV files import

This topic has 2 replies, 2 voices, and was last updated 8 months, 2 weeks ago ago by Tony Rodriguez

  • Avatar: Gregory
    Gregory
    Participant
    April 8, 2024 at 07:07

    We are not able map a brand name during the CSV files import in the WordPress so how can we handle this issue.

    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 8, 2024 at 12:55

    Hello, @Gregory,

    Thank you for reaching out to us with your concern.

    Sorry, but it’s not related to our theme. Please check this problem with the default WordPress (Storefront) theme.

    We kindly recommend that you take a complete backup of your site before proceeding.

    We provide support related strictly to our theme issues.

    We would recommend you to contact your hosting provider or WP support to get help with this or try any third-party plugins to import CSV files.

    Best Regards,
    8Theme’s Team

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