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I AM UNABLE TO MAKE A COPY FROM ANOTHER WEBSITE LIVE

This topic has 2 replies, 2 voices, and was last updated 7 months, 2 weeks ago ago by Rose Tyler

Likdu

Participant

April 8, 2024 at 15:58

Hello, I’m Marco Silva.
I have a problem that I am unable to make a live copy to the website: luvasdescartaveis.pt
I will demonstrate it in a photo for better visualization, ok

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support staff only.

#390670 Copied Theme version: 9.3.4

1 Answer

Rose Tyler

Support staff

April 8, 2024 at 16:12

Hello, Likdu,

Thank you for reaching out to us with your concern.

We would like to inform you that we are currently experiencing a technical issue with the live copy feature on our server. We are diligently working to resolve this matter within the next month. Alternatively, should we be unable to rectify the issue in a timely manner, we may consider discontinuing the feature altogether.

In the interim, we kindly request that you download the necessary files for certain elements from the following link: https://we.tl/t-QogOs6KGe4 Upon successful download, please proceed to edit a page using the Elementor tool and import the templates to your website as per the instructions available at https://elementor.com/help/template-library/.

Furthermore, we invite you to inform us of any additional elements you require. Upon receiving your request, we will promptly supply the corresponding files on an individual basis.

We apologize for any inconvenience this may have caused and sincerely hope for your understanding as we work to improve our services.

Best Regards,
8Theme’s Team

#390676 Copied
Tagged: help with wordpress copy issues, resolve woocommerce live copy issues, website live copy problems, woocommerce troubleshooting, woocommerce wordpress support, wordpress templates copy issue, wordpress website copy solution
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