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Guys, this is really getting frustrating that, once again, cannot change font or text size.

This topic has 14 replies, 2 voices, and was last updated 7 months, 1 weeks ago ago by Rose Tyler

jhawker81

Participant

April 8, 2024 at 21:24

Guys, it is getting frustrating that, once again, I cannot change font or text size. I did exactly what you asked me to do and my hosting agent fixed it once. This has to be a bug on your end. I have deactivated plugins and went to hosting, and it worked one time.

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#390711 Copied Theme version: 9.3.4

13 Answers

Rose Tyler

Support staff

April 9, 2024 at 10:10

Hello, jhawker81,

We have added a new Heading element and configured its settings anew. It appears that the previous element was experiencing issues, possibly related to the global typography settings.

If this is the case, it may be advisable to continue adding new elements and configuring them accordingly, or to reach out to Elementor support, as this pertains to their default element.

Best regards,
The 8Theme Team

#390804 Copied

jhawker81

Participant

April 9, 2024 at 10:26

Thank you.

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#390809 Copied

Rose Tyler

Support staff

April 9, 2024 at 10:57

Hello, jhawker81,

We apologize for any inconvenience, but we find your inquiry submitted in the private area to be somewhat unclear. Could you please provide us with a more detailed description of the situation, including any relevant links and screenshots? Additionally, kindly specify the exact nature of the assistance you require from us. This will enable us to better understand and address the issue at hand.

Best regards,
The 8Theme Team

#390819 Copied

jhawker81

Participant

April 9, 2024 at 11:00

I did supply you with a link,

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#390820 Copied

jhawker81

Participant

April 9, 2024 at 11:08

Rose, you and I have been going back and forth on this same issue for weeks. Surely you know the problem with changing my font style and font size. it works sometimes but mostly does not work on different pages.

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#390827 Copied

jhawker81

Participant

April 9, 2024 at 11:22

Rose, this is from elementor:
My apologies but Elementor did not develop that theme, as the only theme authored by Elementor is Hello Theme. This is managed by third-party and if the issue only happens when their theme is activated, we do not have control over it and fixing the issue caused by their theme is outside our scope already.

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#390831 Copied

Rose Tyler

Support staff

April 9, 2024 at 11:31

Hello, jhawker81,

Private Content

Best regards,
The 8Theme Team

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#390837 Copied

jhawker81

Participant

April 9, 2024 at 11:51

No, that is not what I want.

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#390844 Copied

Rose Tyler

Support staff

April 9, 2024 at 12:21

Hello, jhawker81,

We sincerely regret the current situation and apologize for our inability to rectify the matter immediately, currently, we can only offer the solution described above, re-adding elements for which settings don’t work.

Best regards,
The 8Theme Team

#390854 Copied

jhawker81

Participant

April 9, 2024 at 12:25

Can you please tell me how to change global fonts? The theme options show your default font, but when I add a primary, it is a different font than what is shown in the theme options.

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#390855 Copied

Rose Tyler

Support staff

April 9, 2024 at 13:09

Hello, jhawker81,

Please check the next settings https://prnt.sc/3irpQOauLTjN > https://prnt.sc/iwfATq98p0KH > https://prnt.sc/gbsNIHOarZDU

Do not edit these settings https://prnt.sc/3dJOu1GLfXVO to prevent conflicts with Theme Options > Typography.

Best regards,
The 8Theme Team

#390861 Copied

jhawker81

Participant

April 9, 2024 at 13:14

Thank you

Please contact administrator
for this information.

#390862 Copied

Rose Tyler

Support staff

April 9, 2024 at 13:33

Hello, jhawker81,

You’re welcome!

Best regards,
The 8Theme Team

#390871 Copied
Tagged: best selling themes, font change issue, frustrating woocommerce issue, text size problem, theme adjustment difficulty, theme customization, woocommerce themes
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