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User agent help, how to make custom agent mobile.

This topic has 2 replies, 2 voices, and was last updated 7 months, 3 weeks ago ago by Rose Tyler

asapb3rto

Participant

April 26, 2024 at 14:11

Hello, i need to add a custom user agent to a web view app so that I know they are accessing through the app however when I do that it no longer picks up that it’s on a mobile device & doesn’t show the mobile header/menu etc how can I fix this so that the theme knows that X customer user agent is a mobile device?

#393106 Copied Theme version: 9.3.7

1 Answer

Rose Tyler

Support staff

April 27, 2024 at 06:29

Hello, Asapb3rto,

Thank you for reaching out to us with your query.

WordPress has a function called wp_is_mobile() to determine if the visitor is using a mobile device (https://developer.wordpress.org/reference/functions/wp_is_mobile/). If your custom user agent isn’t triggering this, you might need to adjust it to include typical mobile identifiers.

If you still need help, you can request customization services through (https://www.8theme.com/account/#etheme_customization_panel), but note that there may be extra charges.

Best Regards,
8Theme’s Team

#393145 Copied
Tagged: creating custom agent mobile, custom user agent mobile, personalize agent mobile woocommerce, user agent help wordpress, woocommerce mobile themes, woocommerce user agent guide
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