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Cant make changes with theme settings cant change nothing

This topic has 2 replies, 2 voices, and was last updated 7 months, 3 weeks ago ago by Rose Tyler

ScarletStyle

Participant

April 28, 2024 at 00:24

I instaled xStore theme, after that imported “Classic demo theme”.

Problem is that i cant use theme options to make changes, logo, elements etc nothing work. I can ony make changes with Elementor.

And when try to edit with theme options i dont see any GREEN OUTLINES that indicating selection for editing.

Screenshot added:
https://prnt.sc/kr94OHh4VeER

Edit: when i disable Elementor plugin editing capabilities with theme options are coming back, “green lines are here too”. I am totally lost now, need both, cant let Elementor disabled.

Please, contact administrator
for this information.

#393216 Copied Theme version: 9.3.7

1 Answer

Rose Tyler

Support staff

April 28, 2024 at 07:29

Hello, ScarletStyle,

Thank you for reaching out to us and for providing a detailed description of the issue you are experiencing.

Currently, the situation you described is not a problem but a result of using the new header builders. Please take a moment to read about the new XStore Header Builder with Elementor at this link: https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/
If you prefer not to use this new builder, you may simply remove the template https://prnt.sc/50B3ZtY-Q7V5 ( https://prnt.sc/kjQ_MhKR88k6 ) Afterwards, the settings from Theme Options > Header Builder will take effect.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#393226 Copied
Tagged: customize woocommerce themes, fix woocommerce settings, theme settings issues, troubleshooting woocommerce, woocommerce theme changes, woocommerce theme support, wordpress woocommerce themes
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