Cart Page Layout Strecthed after Theme Update on 30/4/24

This topic has 8 replies, 3 voices, and was last updated 6 months, 3 weeks ago ago by Andrew Mitchell

  • Avatar: Ajaz
    Ajaz
    Participant
    April 30, 2024 at 09:18

    My cart page layout has been stretched after updating the theme today. Image attached.

    The complete page layout is stretched and set from the left to the right side of the screen. The original layout had a space on the left and the right of the screen, almost like a border or gap built into the template..

    Also, the cart total which includes the “proceed to checkout” option, is all stretched as well.

    How can this be set back to its original layout where it was not stretched with a gap on the left and right of the screen?

    Files is visible for topic creator and
    support staff only.
    7 Answers
    Avatar: Ajaz
    Ajaz
    Participant
    April 30, 2024 at 09:22

    Also, you have applied incorrect settings to how many topics I can raise, I should be able to raise 2 topics within 24 hours but you have not allowed me to, this is set to 1, please rectify this issue immediately because there is also another issue with my footer from the theme update.

    Footer issue…(image attahced)

    This has been set to the left of the screen and there is only a gap on the right of the footer menu and the screen. This was centralized with an equal gap on both sides, how can this be centralized and set back to its original position?

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    May 1, 2024 at 04:34

    Hi @Ajaz,

    Also, you have applied incorrect settings to how many topics I can raise, I should be able to raise 2 topics within 24 hours but you have not allowed me to, this is set to 1, please rectify this issue immediately because there is also another issue with my footer from the theme update.

    You can list all your issues in one topic. We will handle all issues in one place.

    The admin account doesn’t work anymore. Please update the password.

    Thank you!

    Please contact administrator
    for this information.
    Avatar: Ajaz
    Ajaz
    Participant
    May 2, 2024 at 09:15

    Hi,

    The user and pass are in the private content area.

    Regarding topics raised, these are dealt with as individual topics, this will cause issues for me when different topics are raised under 1 topic and I will not be able to obtain information on how a specific issue was resolved.

    This will cause complications when I need to look at old topic for a solution,

    Thanks.

    Please contact administrator
    for this information.
    Avatar: Ajaz
    Ajaz
    Participant
    May 2, 2024 at 09:16

    I have raised a new topic to investigate the footer issue, please update that topic for the solution.

    Thanks.

    Avatar: Justin
    Luca Rossi
    Support staff
    May 2, 2024 at 10:02

    Dear Ajaz,

    We hope this message finds you well.

    We are currently experiencing an issue with our website, the cause of which is unclear. We have made some edits to the cart and checkout pages using Elementor, and the layout appears to have returned to normal: https://prnt.sc/pxmAYpG8tBhj.

    Could you please take a moment to review these changes at your earliest convenience?

    Thank you for your attention to this matter.

    Best regards,
    The 8Theme Team

    Avatar: Ajaz
    Ajaz
    Participant
    May 2, 2024 at 10:28

    Fab, the cart page layout is back to its original settings and resolved.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 2, 2024 at 10:28

    Dear Ajaz,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Cart Page Layout Strecthed after Theme Update on 30/4/24’' has been successfully resolved, and the topic is now closed for further responses

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