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Checkout screen displaying odd text and variables

This topic has 4 replies, 2 voices, and was last updated 6 months, 3 weeks ago ago by Rose Tyler

derek72

Participant

April 30, 2024 at 15:40

See attached image. This is the only page I am having issues with. I just ran a bunch of updates and no resolution.

Files is visible for topic creator and
support staff only.

#393524 Copied Theme version: 4.4.6 WooCommerce version: 8.8.3

3 Answers

Rose Tyler

Support staff

April 30, 2024 at 15:45

Hello, Derek72,

Could you please provide temporary wp-admin and FTP access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#393525 Copied

derek72

Participant

April 30, 2024 at 15:51

see private for info

Please contact administrator
for this information.

#393526 Copied

Rose Tyler

Support staff

April 30, 2024 at 16:00

Hello, Derek72,

Credentials are incorrect https://prnt.sc/y32oWzlE6CEy and you forgot to provide FTP access.

Best Regards,
8Theme’s Team

#393528 Copied
Tagged: checkout screen issues, odd text display, variables in checkout, woocommerce checkout problems, woocommerce templates, wordpress ecommerce solutions, wordpress troubleshooting
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