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Warning error on product filters – et-core plugin

This topic has 4 replies, 3 voices, and was last updated 6 months, 2 weeks ago ago by Rose Tyler

Chie

Participant

May 7, 2024 at 17:20

I got help from your team in installing the child theme and its demo content but saw this issue on the shop page.

read property “post_count” on null in
/home/customer/www/madebychie.blackstonetown.com/public_html/wp-content/plugins/et-core-plugin/app/controllers/elementor/general/product-filters.php
on line

Screenshot attached

#394333 Copied Theme version: 9.3.9

3 Answers

Tony Rodriguez

Support staff

May 8, 2024 at 06:05

Hello, @Chie,

Thank you for choosing XStore as your WooCommerce WordPress theme.

To assist you more effectively, could you please provide a screenshot of the issue you are encountering, along with the URL of the page where the problem occurs? This information will enable us to better understand and address your concerns.

Thank you for your cooperation.

Best regards,
The 8Theme Team

#394357 Copied

Chie

Participant

May 8, 2024 at 14:01

Attached screenshot

Files is visible for topic creator and
support staff only.

#394422 Copied

Rose Tyler

Support staff

May 8, 2024 at 15:14

Hello, @Chie,

We have reviewed the webpage at https://madebychie.blackstonetown.com/shop/ and were unable to identify the issue you mentioned. To assist you further, could you please provide the specific URL of the page where the problem is occurring, along with temporary FTP access credentials?

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#394442 Copied
Tagged: et-core plugin error, fix woocommerce errors, product filters warning, resolve woocommerce problems, troubleshoot wordpress plugins, woocommerce et-core issue, wordpress woocommerce themes
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