Inquiries about some features in the xStore theme

This topic has 4 replies, 2 voices, and was last updated 6 months, 2 weeks ago ago by Tony Rodriguez

  • Avatar: Mohamed Katr
    Mohamed Katr
    Participant
    May 10, 2024 at 09:32

    – Shop Sidebar Filters:
    The filters in the shop sidebar work well when applied, but removing a filter doesn’t seem to function correctly. For example, if I filter out-of-stock products and then try to remove this filter, it isn’t removed.
    – Login and Register:
    Is it possible to separate registered shop users from regular WordPress users, so each has its own list?
    – Wishlist and Compare:
    We require the wishlist and compare functions to work at the variation level rather than just at the parent product level.
    – Price Range Filter:
    Currently, the price range filter functions manually based on the values set in the widget. We need it to automatically detect price ranges based on the prices available in the shop to ensure it always reflects the accurate price range.
    – Bought Together Feature:
    The “Bought Together” feature isn’t displaying in the shop. Could you kindly advise where we can find this feature (on the cart level or product page level)?

    – Mega Menu Hover Intent
    Kindly advise if you have a hover intent feature in the mega menu which can delay mega menu opening

    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 10, 2024 at 14:13

    Hello, @Mohamed Katr,

    Thank you so much for purchasing our theme and contacting our support center.

    1/ – Shop Sidebar Filters: We have noticed an issue with the functionality of the Shop Page on your website and would like to conduct a thorough review of the backend to diagnose and resolve the problem. Could you please provide us with the necessary login credentials or site admin details? For security purposes, kindly submit this information through the Private Content Area.

    For your reference, you can view the specific issue we are addressing in the image linked below: (https://ibb.co/bQG3NXJ)

    We appreciate your prompt attention to this matter and look forward to your cooperation.

    2/ Login and Register : Unfortunately, the functionality for customer registration on site is not available by default. This feature is managed through the WooCommerce plugin. We kindly suggest that you reach out to WooCommerce support for further guidance and expert advice. They are best equipped to assist you with this matter.

    For your convenience, you can contact them via the following link: [https://wordpress.org/support/plugin/woocommerce/]

    3/ Wishlist and Compare : We would like to recommend a couple of resources that could greatly assist you in understanding and utilizing the Wishlist and Compare options available in XStore. We believe these detailed articles will provide you with valuable insights and guidance:

    1. **Wishlist**: To learn how to create and manage wishlists in XStore, please visit:
    [How to Create and Manage Wishlists in XStore](https://www.8theme.com/documentation/xstore/xstore-features/how-to-create-and-manage-wishlists-in-xstore/)

    2. **Compare**: For information on using the built-in compare feature, please refer to:
    [How to Use the Built-in Compare Feature](https://www.8theme.com/documentation/docs/how-to-use-the-built-in-compare-feature/)

    We trust that these articles will be beneficial to you.

    4/ Price Range Filter:

    The Filter products by price widget takes price range automatically based on the min and max price of existing products. https://ibb.co/0Cgvp2f

    If you wish to modify price filter functionaly, Please post your request on our Taskboard at https://www.8theme.com/taskboard/
    If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

    5/ Bought Together Feature : To assist you in enabling the “Bought Together” feature for your products, we kindly invite you to review the comprehensive guide provided in the following article:

    [Frequently Bought Together](https://www.8theme.com/documentation/xstore/xstore-features/frequently-bought-together/)

    6/ Mega Menu Hover Intent : To assist you effectively with the CSS implementation, kindly provide us with the URL of the page in question, a screenshot of the mega menu, and the relevant login details. This will enable us to examine your settings closely and offer the most accurate support.

    We trust this information will be beneficial to you. We are eager to hear from you soon and look forward to assisting you further.

    Best regards,
    The 8Theme Team

    Avatar: Mohamed Katr
    Mohamed Katr
    Participant
    May 10, 2024 at 15:17

    the images you shared in all the links like the following url isn’t working
    https://ibb.co/bQG3NXJ

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 11, 2024 at 05:36

    Hello, @Mohamed Katr,

    We are pleased to inform you that we have uploaded new images to our sharing platform for your review. Please find the links to access these images below:

    1. (https://imgur.com/YfabSiK)
    2. (https://imgur.com/Iz53tnF)

    We hope you find these images useful. Should you have any questions or require further assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

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