Can’t apply sorting option with infinite scroll

This topic has 6 replies, 3 voices, and was last updated 6 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: Corrado Zanetti
    Corrado Zanetti
    Participant
    May 11, 2024 at 00:39

    Hi guys!

    I have a problem with product archive pages, infinite scroll and product sorting.

    If I open an archive page containing many products, scrolling (as it should be) shows all the products in succession without ever changing pages. I noticed, however, that if I click on a new “sorting method” at some point, only the products on the corresponding “page” (I figured it out from the url) are returned in the query.

    How can I make the product sorting filters not refer to a specific page but to the entire category?

    Let me explain with screenshots.

    Screen 1 -> I open the archive, scroll and the url changes as I load a page, I arrive more or less at the height of page 3
    Screen 2 -> I change the sorting method to “sort by price”.
    Screen 3 -> It applied the method to me but only to products that match page 3
    Screen 4 -> Demonstration that by loading the archive and immediately applying the filter there are products with the lowest price

    Can you help me?

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    5 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    May 11, 2024 at 17:14

    Dear Mr. Corrado Zanetti,

    We hope this message finds you well. We kindly request that you switch to the default pagination or the “load more” option at your earliest convenience.

    Our development team is currently investigating an issue related to this matter and will provide you with an update shortly.

    Thank you for your attention to this matter.

    Best regards,
    The 8Theme Team

    Avatar: Corrado Zanetti
    Corrado Zanetti
    Participant
    May 15, 2024 at 12:49

    Okay, I switched to page navigation.

    I await your feedback on when the problem will be fixed?

    Thank you!

    Avatar: Justin
    Luca Rossi
    Support staff
    May 15, 2024 at 16:43

    Hey @Corrado Zanetti,

    We don’t have the exact time yet but it should be fixed in upcoming updates.

    Stay tuned.

    Best regards,
    The 8Theme Team

    Avatar: Corrado Zanetti
    Corrado Zanetti
    Participant
    May 16, 2024 at 20:23

    Super, thank you

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 16, 2024 at 20:23

    Dear Corrado Zanetti,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Can’t apply sorting option with infinite scroll’' has been successfully resolved, and the topic is now closed for further responses

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