Elementor style is not updating on the pages

This topic has 5 replies, 3 voices, and was last updated 4 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: luc
    luc
    Participant
    May 14, 2024 at 12:57

    Hi,

    I have a problem with elementor. The style is not updating on the frontend.
    On the backend it is visible. But on the frontend it is not visible.

    Clearing the cache does not work.
    Contacted the elementor support. They said that it is a problem in the theme. So thats why i’m here 🙂

    Hopefully you can help me? I have added some screenshots.
    Backend: https://ibb.co/k3Jjgkz
    Frontend: https://ibb.co/x7mvXBy

    Thanks in advance. Luc

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    support staff only.
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 14, 2024 at 14:02

    Hello Luc,

    Thank you for contacting us.

    To assist you more effectively, could you please provide the URL of the page corresponding to your screenshots along with temporary wp-admin access? This will enable us to review your settings thoroughly.

    Best Regards,
    8Theme’s Team

    Avatar: luc
    luc
    Participant
    May 14, 2024 at 14:54

    Thanks for the fast reply.
    The pages: https://www.craftyponies.nl/crafty-ponies-paardenknuffel/
    https://www.craftyponies.nl/crafty-ponies-paardenknuffels/

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 14, 2024 at 15:28

    Hello Luc,

    We appreciate your prompt response.

    We have reviewed the backend and frontend and found no problem, here is a video – https://we.tl/t-mzeIe6RGXZ
    Could you please specify what you are trying to accomplish but are unable to achieve?

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 12, 2024 at 13:38

    Dear luc,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Elementor style is not updating on the pages’' has been successfully resolved, and the topic is now closed for further responses

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