I upload one photografy on media library and create 8 files

This topic has 3 replies, 3 voices, and was last updated 5 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: Natasa
    Natasa
    Participant
    May 15, 2024 at 09:43

    Hi,
    when i upload one photografy on media library creates 8 files on cpanel upload files.
    How can i stop this?

    Thanks in advance

    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 15, 2024 at 12:58

    Hello, Natasa,

    Thank you for contacting us and for using XStore.

    Could you please switch to WooCommerce default theme – Storefront (Appearance > Themes) in order to check if the issue is restricted to XStore only? Let us know the result.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 15, 2024 at 11:47

    Dear Natasa,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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The issue related to '‘i upload one photografy on media library and create 8 files’' has been successfully resolved, and the topic is now closed for further responses

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