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Problem with displaying pre footer area widgets

This topic has 4 replies, 2 voices, and was last updated 7 months, 1 weeks ago ago by Tony Rodriguez

Knjizara Gulliver

Participant

May 15, 2024 at 11:36

Hello, i am facing a problem when displaying pre footer area widget. Its built using static block and at moment i publish it for few minutes it looks okay than layout scruble somehow. Can you take a look and let me know what is wrong. Thanks.

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3 Answers

Tony Rodriguez

Support staff

May 15, 2024 at 12:14

Hello, @Knjizara Gulliver,

Thank you so much for purchasing our theme and contacting our support center.

In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

We kindly recommend that you take a complete backup of your site before proceeding.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

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Knjizara Gulliver

Participant

May 15, 2024 at 12:25

Data is sent in private area

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Tony Rodriguez

Support staff

May 15, 2024 at 13:48

Hello, @Knjizara Gulliver,

Thank you for your response.

We have completed a thorough review of your website’s footer functionality and are pleased to inform you that it is operating correctly. For your reference, we have recorded a demonstration video which can be viewed at the following link: (https://streamable.com/j8qvih)

It appears that the issue you encountered may be related to caching. We kindly suggest clearing your browser’s cache to ensure that the changes are reflected on your end.

Should the problem persist or if you require any further assistance, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

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Tagged: fix woocommerce widgets, pre footer widgets issue, resolve woocommerce footer issue, troubleshoot wordpress widgets, woocommerce theme solutions, wordpress footer display problem, wordpress woocommerce themes
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