WPML String and modules translations problems

This topic has 5 replies, 4 voices, and was last updated 5 months ago ago by Andrew Mitchell

  • Avatar: Shiyazoe
    Shiyazoe
    Participant
    May 17, 2024 at 11:36

    Hello,
    I’m using WPML and Loco to translate website in 2 languages (French / English).
    I’ve many problems :
    1/ In Header builder, i’ve the “Caroussel averything” module, how translate text ?
    2/ In Home page, i’ve the “Products masonry” module…and choose some items with Product ID, but when change language, the title of the product don’t change…
    3/ How to translate “Cookie notice” feature ?
    4/ How to translate “Empty cart” description ? (it’s empty on Theme option / Woocommerce / Cart page…i’ve translate with loco)
    5-6/ How to translate mini-cart title : “Shopping cart” and “My account” ?
    Can you provide details to fix, for each steps ?
    Thanks help.
    Regards.

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    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 17, 2024 at 13:29

    Hello, Shiyazoe,

    Thank you for reaching out to us with your queries regarding the translation of your website into French and English using WPML and Loco. We understand the importance of a seamless multilingual setup and are here to assist you in resolving these issues.

    1/ This article should help you translate template of header builder – https://wpml.org/documentation/plugins-compatibility/elementor/#translate-elementor-templates
    Contact WPML plugin support to get further assistance.

    2/ Could you please provide FTP access?
    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    3-6/ Please go to WPML > Strings translation > find and translate strings.

    Best Regards,
    8Theme’s Team

    Avatar: Shiyazoe
    Shiyazoe
    Participant
    May 17, 2024 at 17:56

    Thanks answer…

    1/ Already check this page and follow process for “Translating Elementor Page, Section, Header, Footer Templates and Other Template Types”…but when editing Header i can’t find the string…
    2/ Need your help
    3-4/ Fixed
    5-6/ Already translate all strings “my account” and “shopping cart” that appear here, but no change on frontend…

    I’ve also try WPML options “track where string appear on site” and “auto register strings for translation”…but nothing founded.

    I conctact you because i’ve already try everything and read all forums and documentation.

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 20, 2024 at 12:28

    Dear @Shiyazoe,

    We hope this message finds you well.

    We are pleased to inform you that we have reviewed all our Elementor widgets and have successfully integrated the missing translation options. As part of our testing process, we translated the “My Account” section of the Account Elementor widget in the header for the French language on your web-site, which can be viewed here: https://prnt.sc/L-U6L6v-hdwt. The corresponding French version is available at: https://prnt.sc/j4B_oKnaK_wr. All improvements related to translations have been implemented in the xstore/wpml-config.xml file and will be included in the upcoming theme update.

    Additionally, we have addressed the issue with the product title translations in the Product Masonry Elementor widget on your website. This fix has also been incorporated and will be available in the next theme update. Details of the modifications can be found in the file et-core-plugin/app/controllers/elementor/general/custom-products-masonry.php. You can review the changes here: https://prnt.sc/8nCR5CSZqGv7.

    We would appreciate your feedback on these solutions at your earliest convenience.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 20, 2024 at 17:47

    Dear Shiyazoe,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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