The footer doesn’t remain the same for all the pages

This topic has 7 replies, 2 voices, and was last updated 7 months ago ago by Rose Tyler

  • Avatar: Sami Faisal
    Sami Faisal
    Participant
    May 17, 2024 at 15:44

    Hi there, I’m facing issues with my footer section and some static block parts.

    The issue is When I visit the homepage or shop page the the footer seems okay but when I open other pages like a product page, the footer gets displaced horizontally. PS: I’m using Elementor and static blocks and tried xStore-ready footer templates also. I attached two pictures where the first is normal and the second is horizontally displaced.

    Can you please identify what’s the problem it’s causing?

    Files is visible for topic creator and
    support staff only.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 17, 2024 at 15:48

    Hello,

    Thank you for reaching out to us with your concerns regarding the footer.

    Could you please provide the URL of page with the problem and temporary wp-admin access?
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Best Regards,
    8Theme’s Team

    Avatar: Sami Faisal
    Sami Faisal
    Participant
    May 17, 2024 at 15:53

    As to creating a new user, the email field is required so what should be the email?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 17, 2024 at 16:07

    Hello,

    Any email address can be used for the new account, it does not have to be your/our personal email.

    Best Regards,
    8Theme’s Team

    Avatar: Sami Faisal
    Sami Faisal
    Participant
    May 17, 2024 at 16:21

    I’ve given in the private content area.

    Please contact administrator
    for this information.
    Avatar: Sami Faisal
    Sami Faisal
    Participant
    May 18, 2024 at 06:27

    Any update?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 18, 2024 at 07:35

    Hello, Sami Faisal,

    We apologize for the delay in responding to your inquiry.

    Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that. Please, do not submit multiple topics for the same request, as this does not result in a faster response time.

    Please check the footer now.

    Best Regards,
    8Theme’s Team

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