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The license has been changed to a new domain and reactivated, but the template cannot be installed.

This topic has 4 replies, 3 voices, and was last updated 6 months ago ago by Andrew Mitchell

Allen

Participant

May 21, 2024 at 15:55

The license has been changed to a new domain and reactivated, but the template cannot be installed. I don’t know the reason. Could you please help resolve this issue? Thank you.

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#396133 Copied Theme version: 9.3.10

3 Answers

Rose Tyler

Support staff

May 21, 2024 at 16:19

Hello, Allen,

Thank you for reaching out to us.

Based on the screenshot you provided, we recommend that you reach out to your hosting provider and request an increase in the maximum execution time.

Should you require further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

#396139 Copied

Allen

Participant

May 22, 2024 at 02:41

thanks

#396163 Copied

Andrew Mitchell

Support staff

May 22, 2024 at 02:41

Dear Allen,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#396164 Copied
Tagged: best selling themes, license change, new domain, reactivation, template installation issue, woocommerce themes
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The license has been changed to a new domain and reactivated, but the template cannot be installed.

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