Slow loading website with multiple issues

This topic has 2 replies, 2 voices, and was last updated 6 months ago ago by Rose Tyler

  • Avatar: jaswinders
    jaswinders
    Participant
    May 24, 2024 at 09:45

    I have used xstore and elementor to build my e-commerce site. The site is very slow. When I am creating pages using Elementor many of the styles are not showing in frontend after publishing though it is visible in backend. And the backend is slow, I am unable to export products, it gets stuck. The product page in backend dashboard shows the error: There has been a critical error on this website. Please investigate and let me know how to move forward and speed up the website

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 24, 2024 at 12:57

    Hello, jaswinders,

    Thank you for reaching out to us.

    Please go to WooCommerce > Status > Logs > latest file with a fatal error, check what plugin caused the error, and contact support of the plugin.

    Also, enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

    Best Regards,
    8Theme’s Team

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