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Issue with post carousel, buttons not clicking

This topic has 5 replies, 4 voices, and was last updated 5 months ago ago by Andrew Mitchell

  • Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    May 24, 2024 at 09:50

    Hi there

    on the loop carousel at the home page, the buttons for the posts, ( 2nd adn 3rd) are not working. You cannot click on it.
    Please advice

    #396473 Copied Theme version: 9.3.10
    4 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 24, 2024 at 11:12

    Hello, @Cr3atorf1lm,

    Thank you for contacting us and for using XStore.

    We are writing to request further details regarding your recent inquiry, as we found it somewhat unclear. To assist you more effectively, could you please provide a detailed description of the issue you are encountering or specify your exact requirements and objectives?

    Additionally, for a better understanding and prompt resolution of your concern, kindly provide the URL of the page where you are experiencing difficulties, along with screenshots clearly marked to highlight the specific areas of concern.

    We appreciate your cooperation and look forward to your response so that we may proceed to assist you promptly.

    Thank you for choosing 8Theme.

    Best Regards,
    8Theme’s Team

    #396486 Copied
    Avatar: Cr3atorf1lm
    Cr3atorf1lm
    Participant
    May 24, 2024 at 13:01

    Hi there please check the private content

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #396515 Copied
    Avatar: Justin
    Luca Rossi
    Support staff
    May 24, 2024 at 17:38

    Hi @Cr3atorf1lm,

    This is a known bug from Elementor plugin, you can check here: https://github.com/elementor/elementor/issues/23705

    To fix it, please add the following code under functions.php file locates in your child theme:

    
function n2t_custom_js() {
    ?>
    <script>
        jQuery(document).ready(function($){
            function removeInert() {
                $(".e-loop-item").removeAttr("inert");
            }
            setTimeout(removeInert, 1500);
        });
    </script>
    <?php
}
add_action( 'wp_footer', 'n2t_custom_js', 999 );

    Best Regards,
    8Theme’s Team

    #396558 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 25, 2024 at 10:35

    Dear Cr3atorf1lm,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #396611 Copied

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