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I can't set menu location - by bryantran.hung

This topic has 13 replies, 2 voices, and was last updated 9 years, 9 months ago ago by Eva Kemp

bryantran.hung

Participant

February 4, 2015 at 10:58

I’ve just installed Woopress theme for my website and I know how to set main menu by regular (Appearance/Menus). But when I install Woopress theme, I can’t set menu location. I tried to deactive all plugin and set menus location but it’s impossible. Please help. Thanks.

Please, contact administrator
for this information.

#39678 Copied

12 Answers

Eva Kemp

Support staff

February 4, 2015 at 11:12

Hello,

The credentials are incorrect.
Please check them and provide us with the correct ones.

Thank you.
Regards,
Eva Kemp.

#39692 Copied

bryantran.hung

Participant

February 4, 2015 at 20:46

Sorry. This is my account:

Please, contact administrator
for this information.

#39835 Copied

Eva Kemp

Support staff

February 4, 2015 at 20:55

Hello,

Please try to update the theme to the latest version
https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade (1.5 Theme Upgrade).
Also update the required plugins to the latest versions
https://www.8theme.com/download-plugins/

After that try to set the menu.

Thank you.
Regards,
Eva Kemp.

#39838 Copied

bryantran.hung

Participant

February 4, 2015 at 21:38

I tried to upgrade theme and plugin but it still can’t set menu location

#39841 Copied

bryantran.hung

Participant

February 5, 2015 at 09:14

I still can’t set menus location. Is there any problems with theme? Please help!

#39884 Copied

Eva Kemp

Support staff

February 5, 2015 at 09:51

Hello,

As I see the required plugins are still old versions.
Please download the new ones from this link https://www.8theme.com/download-plugins/ and update them or provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#39890 Copied

bryantran.hung

Participant

February 5, 2015 at 10:09

I’ve just updated plugin, but it still can’t.

#39898 Copied

bryantran.hung

Participant

February 5, 2015 at 20:10

I have tried to set menu location but I still can not.please check for me!

#40001 Copied

Eva Kemp

Support staff

February 5, 2015 at 21:11

Hello,

Please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#40010 Copied

bryantran.hung

Participant

February 5, 2015 at 21:19

When I try to change theme, I can set menu location. Is there any problem with file header.php of this theme? Anw, I give you my FTP credentials. Thanks for your help!

Please, contact administrator
for this information.

#40012 Copied

bryantran.hung

Participant

February 5, 2015 at 23:24

It take a lot of time of mine. I am not sure this theme can work. Could you fix it or change for me the another e-commerce theme?

#40035 Copied

Eva Kemp

Support staff

February 5, 2015 at 23:48

Hello,

The problem has been solved.
The reason was you uploaded theme folder in the directory wp-content/themes/WooPress_Responsive_Ecommerce_Wordpress_Theme, but “woopress” folder should be located in the directory wp-content/themes/. I’ve copied the “woopress” and “woopress-child” folders into directory wp-content/themes/ and you should delete the folder “WooPress_Responsive_Ecommerce_Wordpress_Theme” there.

Please check the menu now and clear browser cache before.

Thank you.
Regards,
Eva Kemp.

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