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I would like a background image permanent on screen

This topic has 6 replies, 3 voices, and was last updated 5 months, 4 weeks ago ago by Andrew Mitchell

budfwaldo

Participant

May 27, 2024 at 10:07

I would like to add a background image that is permanently on screen with all content scrolling up/down. Is this possible and if yes, how?

Thanks for a great theme!
Waldo

#396781 Copied Theme version: 9.3.10

5 Answers

Tony Rodriguez

Support staff

May 27, 2024 at 11:51

Hello, @budfwaldo,

Thank you for contacting us and for using XStore.

To assist you more effectively, we require further details about your specific needs or the goal you are trying to achieve. Could you please provide a more detailed description of the issue?

Additionally, for a clearer understanding, kindly provide the URL of the page where you are experiencing the issue, along with screenshots clearly marked to highlight the concern.

We also request that you share your site’s wp-admin access credentials in the designated private content area of our support forum. This will allow us to review your settings thoroughly and provide you with the most accurate assistance.

We kindly recommend that you take a complete backup of your site before proceeding.

Thank you for your cooperation. We look forward to resolving your issue promptly.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#396791 Copied

budfwaldo

Participant

May 27, 2024 at 12:23

Thanks for the incredibly quick response!

I am developing a site which is now staging at :
http://www.kerryturner2.phoenixmusicpublications.com. At the moment I have a slider on the home page with an image in the background. I would like this image to be the background for the entire site. At the moment I have uploaded the image and installed it in XStore as a background image in the Styling/Colors page, but it is not showing on other pages yet. I have emptied all caches, also on my browser, so I believe this is a real issue.

How do I get this image to show behind all pages?

Is it then possible that the image is anchored in the screen, and content then scrolls over it up/down? I have no screen shots because I have not tried to implement this yet.

I have created an administrator account for you, details in the private content area.
Thanks for your great service!

Please contact administrator
for this information.

#396800 Copied

Tony Rodriguez

Support staff

May 27, 2024 at 14:14

Hello, @budfwaldo,

Thank you for your response.

We would like to inform you that we have temporarily activated the Xstore parent theme on your website for diagnostic purposes. Upon review, we are pleased to report that the parent theme is functioning correctly without any issues.

It appears that the difficulties you are experiencing are due to the customizations made in your child theme’s additional code. Please note that our support does not extend to issues caused by custom modifications to the child theme.

We kindly suggest consulting with your website developer to address and rectify these custom code issues.

For Your Reference, Please see the following images in the private content area

Thank you for your understanding and for reaching out to us for assistance.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#396815 Copied

budfwaldo

Participant

May 28, 2024 at 09:35

Hello,
Let me clarify something first: the child theme was included in the demo I installed, there has been no custom coding.

After experimenting, I found the issue was the fact that the demo had activated the “Dark” theme option. When I disabled the “dark” theme and changed it to “Light” theme, the background image immediately became visible.

I update this information so that you as well as your other customers can benefit from this knowledge.
Regards,
W.F.

#396919 Copied

Andrew Mitchell

Support staff

May 28, 2024 at 09:36

Dear budfwaldo,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#396920 Copied
Tagged: advanced woocommerce themes, best selling themes, customizable woocommerce themes, highly rated themes, permanent background image, user-friendly woocommerce themes, woocommerce themes
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I would like a background image permanent on screen

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