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Vertical Timeline – icon style questions

This topic has 4 replies, 3 voices, and was last updated 5 months, 3 weeks ago ago by Luca Rossi

IT-Spectrum

Participant

May 27, 2024 at 16:58

Icon Position – “In content”:
– Icon Content Position – “Top” → Icon Size (.etheme-timeline-content-icon) – doesn’t work: https://prnt.sc/bw2uds5VjCOK
– Icon Content Position – “Left” / “Background” → icon is not displayed – https://prnt.sc/XSHwFkTXRgFZ

#396836 Copied Theme version: 9.3.10

3 Answers

Tony Rodriguez

Support staff

May 28, 2024 at 05:55

Hello, @IT-Spectrum,

Thank you so much for purchasing our theme and contacting our support center.

In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

We kindly recommend that you take a complete backup of your site before proceeding.

Additionally, Please provide us the URL of the page in which the vertical timeline widget is showing so that we’ll check closely and further assist you.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

#396872 Copied

IT-Spectrum

Participant

May 28, 2024 at 08:46

https://dev.avkstend.it-spectrum.com.ua/test/

Please contact administrator
for this information.

#396903 Copied
Luca Rossi

Support staff

May 28, 2024 at 12:45
Dear @IT-Spectrum,

We would like to confirm that the issue you reported is known to us, and our development team is actively working on a resolution.

In the interim, we have implemented a custom CSS solution to address the problems. Please find the CSS code below:
```
/* Icon position issue */
.etheme-timeline-content-icon {
    text-align: center;
    justify-content: center;
    min-width: 100px;
}

/* Icon color issue */
.etheme-timeline-content-icon svg path {
    fill: red;
}
```
https://prnt.sc/9DAireVQlnUO

We appreciate your patience and understanding as we work to resolve this matter. Should you have any further questions, please do not hesitate to contact us.

Kind regards,
The 8Theme Team
#396954 Copied
Tagged: e-commerce timeline, icon style questions, timeline design templates, vertical timeline plugin, woocommerce customization, wordpress woocommerce templates
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