This topic has 14 replies, 3 voices, and was last updated 5 months, 2 weeks ago ago by Luca Rossi
Please import video into slider as I have given URL. As I am not able do even after viewing documentation as file already loaded
Hello, Ankit Khandelwal,
Thank you for reaching out to us.
Do you mean Slider on the Home page created using the Slider Revolution plugin? We’ve added a new slide with the video background for you – https://prnt.sc/2NIqMaWA-0WB Please check.
Best Regards,
8Theme’s Team
You are really appreciated for prompt action that make me happy. Thank you so much but the quality is not good..
So, I am providing you video as I am not able upload due to large.
Please guide how we can do it without comprise page loading time
Dear Ankit Khandelwal,
You’re welcome!
We have reviewed the issue you are experiencing with uploading a video to the media library. Based on the screenshot https://prnt.sc/Biht9UlEH43a it appears that the problem originates from the server settings managed by your hosting provider.
We kindly suggest contacting your hosting provider and requesting them to address this issue from their end. Once they have made the necessary adjustments, you should be able to upload the desired video successfully.
Best Regards,
8Theme’s Team
Which size in mb is can be used to maintain website speed
Dear Ankit Khandelwal,
We recommend that you also address this question with your hosting provider, as it is not influenced by the theme you are currently using.
Best Regards,
8Theme’s Team
Ok, I am using with youtube link
Dear Ankit Khandelwal,
Thank you for getting in touch with us.
1/ You need to disable header overlap, it can be done via Header Builder > Multiple Headers > edit header for the front page.
2/ As for me, the video is already full-width on your Front page.
Best Regards,
8Theme’s Team
Many thanks for quick reply. Please see the screenshot and still the problem exist after making changes
Dear Ankit Khandelwal,
1/ This situation depends on the video you uploaded and the slider height https://prnt.sc/9_6mF4YwU4tA , not from our theme, so you need to test results with different these 2 parameters to find the best combination.
2/ “Kindly note that main header & primary menu should be in black color and transparent.”
“Please change the setting as slider has to be started below primary menu”
– both are your requests, please describe how the header can be transparent in case the slider starts under the header, what should be seen under the transparent header?
3/ Sorry, but together with previous your requests and current settings on your site, the desired result is unclear to us.
Best Regards,
8Theme’s Team
Kindly help as under explained
Dear Ankit Khandelwal,
We hope this message finds you well. We are writing to inform you that we have updated points #1, #2, and #4 as per your request. Could you please review these changes at your earliest convenience?
Regarding point #3, we noticed that the header does not overlap the slider on your homepage. This issue arises because the video ratio is set to 16:9, which results in the video being cropped at the top and bottom when using a full-width slider. You can view the current display here: [https://prnt.sc/6dg3GpKvb-Of](https://prnt.sc/6dg3GpKvb-Of).
To resolve this, if you switch the setting to ‘Auto’, the video should display correctly.
Thank you for your attention to these matters. We look forward to your feedback.
Best Regards,
The 8Theme Team
Kindly note that still not problem solved. Please look into the matter and solve the problem by making changes in settings
Hi @Ankit Khandelwal,
We’ve replied to you there: https://www.8theme.com/topic/remove-the-gap-between-the-images-and-make-module-full-width/#post-398343.
Best Regards,
The 8Theme Team
The issue related to '‘Please import video into slider as I have given URL’' has been successfully resolved, and the topic is now closed for further responses