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My checkout pop up for my cart not showing (pushed below the scroll bar)

This topic has 2 replies, 2 voices, and was last updated 6 months, 2 weeks ago ago by Tony Rodriguez

Zenka

Participant

May 31, 2024 at 23:25

When people add to cart the pop up shows up below the fold and people can’t see it becasuse they need to scroll down.
https://www.loom.com/share/d894bd2ace8548c08855972cad59ff30
https://starseedacademy.org/product/awaken-your-dragon-black-moon-lilith-weekend-one/

Theme version

#397581 Copied Theme version: 9.3.7

1 Answer

Tony Rodriguez

Support staff

June 1, 2024 at 07:28

Hello, @Zenka,

Thank you for contacting us and for using XStore.

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask you to revisit your site after clearing all cache to confirm that everything is functioning as expected.

Please note that we have temporarily deactivated the WP-Rocket cache plugin on your site as part of the troubleshooting process. This action appears to have addressed the issue, which was related to the caching system.

We hope this resolution meets your satisfaction. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#397604 Copied
Tagged: cart not showing, checkout pop up issues, fix woocommerce checkout, scrollbar problem, wordpress template troubleshooting, wordpress woocommerce templates
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