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Unable to edit website with elementor also facing very low page reload speed

This topic has 2 replies, 2 voices, and was last updated 6 months, 2 weeks ago ago by Tony Rodriguez

amna

Participant

June 1, 2024 at 03:01

i uploaded theme to my new domain but as i have uploaded it 1st thing is its speed and the second thing is when i try to edit any page in Elementor i can’t edit any page.

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#397592 Copied Theme version: 9.3.11

1 Answer

Tony Rodriguez

Support staff

June 1, 2024 at 05:49

Hello, @amna,

Thank you for contacting us and for using XStore.

1/ We have completed a thorough review of your website and are pleased to inform you that we did not encounter any issues. The pages edited with Elementor are functioning correctly.

For your reference, we have uploaded a screenshot in the private content area of our correspondence.

We kindly ask that you clear your browser’s cache and verify the changes on your end.

2/ Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

For further guidance on how to improve your website’s speed, we invite you to review our theme documentation. The following links provide detailed information on this topic:

1. https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/
2. https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

For a comprehensive understanding of the specific issues that may be affecting your website’s speed, we suggest conducting a website speed test with Gtmetrix https://gtmetrix.com/ . This tool can provide you with actionable recommendations to further enhance your website’s performance.

We hope this information is helpful. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

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