This topic has 2 replies, 2 voices, and was last updated 5 months, 2 weeks ago ago by Rose Tyler
Hello, I want to deactivate sales booster but it doesn’t work. When I click on Setting nothing happens and when I want to deactivate nothing happens too. I deactivate plugin one by one but no plugin is in conflict.
Hello,
Thank you for contacting us regarding your concern.
We kindly request that you update your theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , followed by clearing your cache to see if the issue resolves. Should the problem persist, please provide us with temporary wp-admin access so we can further assist you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Thank you for your cooperation.
Best Regards,
8Theme’s Team
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