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Sales Booster not working / updating after changes

This topic has 2 replies, 2 voices, and was last updated 6 months, 2 weeks ago ago by Rose Tyler

diderino

Participant

June 1, 2024 at 07:34

Hi,
the Sales Booster is not working.
I cannot deactivate it or make any changes in the settings

#397608 Copied Theme version: 9.3.11

1 Answer

Rose Tyler

Support staff

June 1, 2024 at 07:53

Hello, Diderino,

Thank you for contacting us regarding your concern.

We kindly request that you update your theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , followed by clearing your cache to see if the issue resolves. Should the problem persist, please provide us with temporary wp-admin access so we can further assist you.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#397612 Copied
Tagged: fix sales booster plugin, resolve woocommerce issues, sales booster not updating, sales booster update issue, woocommerce sales booster fix, woocommerce theme problem, wordpress woocommerce troubleshooting
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