Request to Make Client Info Section Sticky on Checkout Page

This topic has 12 replies, 4 voices, and was last updated 4 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Alpha111
    Alpha111
    Participant
    June 2, 2024 at 04:28

    HI,
    Hope you’re well. I need a tweak on our checkout page.

    Right now, the sticky part isn’t the client info section, but I want it to be. It’d be great if the client’s info stays visible and accessible throughout the checkout process instead of the other part

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    11 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 2, 2024 at 09:33

    Hello, Alpha111,

    Thank you for reaching out to us. We hope this message finds you well.

    Currently, there is no such option, unfortunately.
    We encourage you to submit your request on our Taskboard at [8Theme Taskboard](https://www.8theme.com/taskboard/). Should your suggestion garner sufficient support from other customers, our development team will take it into consideration for inclusion in future updates.

    If you require personal customization services, we invite you to submit a request through our customization panel at: https://www.8theme.com/account/#etheme_customization_panel , and continue conversations with the technicians team directly.
    Please be advised that customization services will incur additional charges, the exact amount of which will be communicated following a detailed review of your request.

    Best Regards,
    8Theme’s Team

    Avatar: Alpha111
    Alpha111
    Participant
    June 2, 2024 at 12:10

    I would love if they were 2 separted sections it would have better custom possibilities

    Avatar: Alpha111
    Alpha111
    Participant
    June 2, 2024 at 12:16

    Can i now where to find the code responsible for it i can customize it my self thanks

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 3, 2024 at 07:14

    Hello @Alpha111,

    As a fact we tried to minimize building questions for our customers but we also have advanced Checkout widgets that can be activated by adding the next code to your child-theme/functions.php
    add_filter('etheme_elementor_checkout_new_widgets', '__return_true');

    Once you add this snippet you will see a few more Checkout widgets (https://prnt.sc/cqiP9Xp4GcWW) and you can build any Checkout page structure you prefer.

    Hope you will be able to build the page structure with such widgets used.

    Best Regards,
    Jack Richardson
    8Theme’s Team

    Avatar: Alpha111
    Alpha111
    Participant
    June 3, 2024 at 12:05

    i got this error Uncaught Error: Undefined constant “‘etheme_elementor_checkout_new_widgets’” in wp-content/themes/xstore-child/functions.php:112
    Stack trace:
    #0 wp-settings.php(663): include()
    #1 wp-config.php(105): require_once(‘/home/u58845853…’)
    #2 wp-load.php(50): require_once(‘/home/u58845853…’)
    #3 wp-admin/admin.php(34): require_once(‘/home/u58845853…’)
    #4 wp-admin/theme-editor.php(10): require_once(‘/home/u58845853…’)
    #5 {main}
    thrown

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 3, 2024 at 12:58

    Dear @Alpha111,

    We hope this message finds you well. We would like to inform you that certain validations have been applied to your previous submission. To proceed, please incorporate the following code:

    add_filter('etheme_elementor_checkout_new_widgets', '__return_true');

    For your reference, an example of how this code should be added to the child-theme/functions.php can be found in the screenshot linked below:

    https://prnt.sc/aMkVRa1grDPN

    Please pay particular attention to the quotation marks used in the code. Incorrectly typed quotation marks are interpreted by WordPress as undefined constants, which could lead to errors.

    Should you require any further assistance, please do not hesitate to contact us.

    Best Regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Alpha111
    Alpha111
    Participant
    June 4, 2024 at 02:10

    didnt got an error but still didnt work

    Files is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 4, 2024 at 07:56

    Dear @Alpha111,

    We hope this message finds you well. We have identified a discrepancy in the naming of a filter within your child-theme/functions.php file. It appears that ‘ethome_elementor_checkout_new_widgets’ was used instead of the correct ‘etheme_elementor_checkout_new_widgets’.
    You can view the incorrect version here: https://prnt.sc/q_2ydqcG863U.

    We have taken the liberty of correcting this in your file and have verified the presence of the new widgets in the checkout page builder. You can review the updated configuration here: https://prnt.sc/z2nZUej_GWRf.

    Please take a moment to check the modifications and continue enjoying the process of creating your customized checkout page with the newly separated widgets.

    Should you have any questions or require further assistance, please do not hesitate to contact us.

    Best Regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Alpha111
    Alpha111
    Participant
    June 5, 2024 at 01:56

    Thanks it worked but if found that its too much of hassle i hope you can maybe add my request on a future update

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 5, 2024 at 07:55

    Dear @Alpha111,

    We are delighted to hear that the setup was successful for you! Each widget is designed with unique settings, requiring some time to configure them correctly. This allows for the creation of a truly unique design. Consequently, these advanced settings are intended for experienced users like yourself.

    Should you require a simpler solution at any time, please feel free to utilize widgets such as the Checkout Page, Checkout Page (Separated), or Checkout Page (Multistep).

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 5, 2024 at 12:25

    Dear Alpha111,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Request to Make Client Info Section Sticky on Checkout Page’' has been successfully resolved, and the topic is now closed for further responses

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