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Error while Installing plugins of xstore

This topic has 10 replies, 4 voices, and was last updated 4 months, 3 weeks ago ago by Andrew Mitchell

Syed Nazar Ur Rehman

Participant

June 3, 2024 at 17:16

i installed xstore theme but the required plugins dont install and give error (error while instal of et core plugin xstore).and also gives error system requirements but all my system requirements are ok.ccould you please help me in it .i will be so thankful to u.

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#397956 Copied Theme version: .9.3.11

9 Answers

Tony Rodriguez

Support staff

June 4, 2024 at 05:44

Hello, @Syed Nazar Ur Rehman,

Thank you so much for purchasing our theme and contacting our support center.

1/ We are pleased to inform you that upon reviewing your site, we have confirmed the successful installation of the XStore Core Plugin on your site.

2/ We have checked your site and found Failed to load resource: the server responded with a status of 404 () https://paste.pics/R3GWW

Please contact your hosting provider and ask them to fix it.

3/ We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

After disabling all 3rd party plugins, please delete the demo content and import the demo again on your site.

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

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#397992 Copied

Syed Nazar Ur Rehman

Participant

June 4, 2024 at 07:49

i put the theme from 8theme website it works no error occured but only one at last they say media installation failed.contact your hosting team server issued but i have check my server properties their is no issue.

#398016 Copied

Tony Rodriguez

Support staff

June 4, 2024 at 08:45

Hello, @Syed Nazar Ur Rehman,

Thank you for your response.

To the challenges faced during demo content import, we acknowledge the significance of a seamless setup process and apologize for any inconvenience caused. To address the errors encountered—media not installed, options not installed, menu not installed, default_woocommerce_pages not installed, and version_info not installed—please adhere to the following steps:

Confirm that your server aligns with the minimum requirements for our theme, including PHP version compatibility.

1-XStore Theme Requirements: set PHP version 8.0 https://imgbb.com/tpL7tV9

https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

2-Refer to our theme documentation about the Demo Content: https://www.8theme.com/documentation/xstore/theme-installation/demo-content/

After that, if the issue persists, Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Additionally, Let us know which demo you want to import on your site so that we will help you to import demo on your site.

We kindly recommend that you take a complete backup of your site before proceeding.

Best Regards,
8Theme’s Team

#398028 Copied

Syed Nazar Ur Rehman

Participant

June 4, 2024 at 10:46

i contacted my web hosting team they say (I would suggest to contact the theme support of they could provide the DEMO content in zip format and install it manually.)

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#398051 Copied

Tony Rodriguez

Support staff

June 4, 2024 at 12:15

Hello, @Syed Nazar Ur Rehman,

Thank you for your response.

1/ We recommend running an import on a fresh WordPress installation. To do this, you can use the WordPress Database Reset plugin (https://wordpress.org/plugins/wordpress-database-reset/). This plugin can be used to remove all existing content and install a new version from scratch.

After resetting your website, please let us know, we will import the demo on your site.

2/ Additionally, please provide your site valid/ working wp-admin access and Cpanel access in the private content area.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

#398066 Copied

Syed Nazar Ur Rehman

Participant

June 4, 2024 at 12:38

please give me zip file of demo content of Grocery Mega Market.

Please contact administrator
for this information.

#398070 Copied

Rose Tyler

Support staff

June 4, 2024 at 13:05

Hello,

Here is what we can see on your site – https://prnt.sc/JFKO1ylTevTI We recommend that you contact your hosting provider to get assistance.

For further reading and a more comprehensive understanding of the error, you may find the following resources helpful:
– https://kinsta.com/knowledgebase/curl-error-28/
– https://www.wpbeginner.com/wp-tutorials/how-to-fix-curl-error-28-connection-timed-out-after-x-milliseconds/

Best Regards,
8Theme’s Team

#398077 Copied

Syed Nazar Ur Rehman

Participant

June 4, 2024 at 14:42

you told me to reset the website and i did it you always say contact hosting team i contacted them . They say every thing is alright from our side the problem is in the theme contact your theme provider and i want u to give me zip file of demo content Grocery mega Market .This is just my hosting team told me to do.My website Requirements Are Higher than this theme requirements.
Just do it for me i will be very thankfull to you for your this kindness.

#398095 Copied

Andrew Mitchell

Support staff

June 4, 2024 at 15:39

Dear Syed Nazar Ur Rehman,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#398103 Copied
Tagged: error fixing woocommerce, installing xstore issues, woocommerce themes problems, wordpress woocommerce, xstore plugins error, xstore plugins installation help, xstore wordpress solution
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