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Need to active the registation form for the customer to register account the website

This topic has 4 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Tony Rodriguez

Zahid

Participant

June 5, 2024 at 12:47

Hi,

We have some issue on the site we can see the people can’t register their account for shopping on the top header we can see the log/register icon show but the register account section is not working on the registration form so kindly tell me how to fix this problem to active the registration form for the user.

also can you send me the link of the documents for the site where can i go to see the all option.
Regards

#398238 Copied Theme version: 9.3.11

3 Answers

Tony Rodriguez

Support staff

June 5, 2024 at 13:03

Hello, @Zahid,

Thank you so much for purchasing our theme and contacting our support center.

To solve your issue, please read and follow the steps written in our theme documentation here: https://xstore.helpscoutdocs.com/article/171-enabling-user-registration-on-website

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

#398244 Copied

Zahid

Participant

July 15, 2024 at 12:38

Hi,

I need more information about my themes i have one issue with theme i have active child theme in back panel every time i have change any thing on the front or products page my front page alighment going disturb like blog images on the front and products .
so i need to go backpanel and use my xstore orignal in the admin and update this themes and page back to normal .
so can i active my main themes in the backpanel or leave it is as child themes.

Regards

#404810 Copied

Tony Rodriguez

Support staff

July 15, 2024 at 12:47

Hello, @Zahid,

To assist you in understanding the intricacies of child and parent themes, We kindly recommend reviewing the following articles:

– An Introduction to Child Themes: https://xstore.helpscoutdocs.com/article/32-child-theme
– Understanding the Difference Between Parent and Child Themes in WordPress: https://www.hostitsmart.com/blog/difference-between-parent-theme-child-theme-in-wordpress/

We hope you find these resources informative and useful in managing your website’s themes.

Should you require any further assistance or have additional questions, please do not hesitate to reach out.

Please always create a new topic for the new issue on our support forum to avoid any inconvenience.

Thank you for your cooperation and understanding.

Warm regards,
The 8Theme Team

#404811 Copied
Tagged: customer account activation, enable woocommerce registration, register woocommerce account, website registration form, woocommerce account setup, wordpress account registration, wordpress registration
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