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Mobile Menu and Cart not opening sidebar popup from Mobile Panel Area

This topic has 4 replies, 3 voices, and was last updated 5 months, 1 weeks ago ago by Jack Richardson

Dev Mizan

Participant

June 5, 2024 at 20:52

In the mobile panel, the mobile menu doesn’t work, and the cart goes to the cart page, without opening the cart sidebar.

Please, contact administrator
for this information.

#398330 Copied Theme version: 9.3.11

3 Answers

Rose Tyler

Support staff

June 6, 2024 at 07:15

Hello, Dev Mizan,

Thank you for reaching out to us.

Please provide FTP access.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#398370 Copied

Dev Mizan

Participant

June 7, 2024 at 23:05

Here is the access

Please contact administrator
for this information.

#398704 Copied

Jack Richardson

Support staff

June 10, 2024 at 07:44

Dear @Dev Mizan,

I hope this message finds you well. We have reviewed the issues you reported and currently, we are unable to replicate them. For your reference, we have uploaded a video in the private area of our support site where you can verify this.

Additionally, we encountered a problem with the wp-admin access credentials you provided. It appears that the username given is not registered on your website. We kindly ask that you double-check the access credentials before sending them to us. This will help in reducing our communication exchanges and expedite the resolution of your issue.

Thank you for your attention to this matter.

Best Regards,
Jack Richardson
The 8Theme Team

Please contact administrator
for this information.

#398880 Copied
Tagged: mobile menu issues, mobile panel area, sidebar popup problems, woocommerce mobile solutions, woocommerce templates, wordpress mobile cart, wordpress sidebar fixes
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