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Installing plugins (slider, visual composer) causes white screen of death

This topic has 6 replies, 3 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

vincent

Participant

February 4, 2015 at 22:44

Hi there,

I’ve installed, uninstalled and reinstalled the site i;m working on 3 times already, and every time it comes to installing the plugins (except WooCommerce), I get the white screen of death. I’ve resorted to building the site without the plugins, but certain aspects (like adding featured images to products) require these plugins. Please help!

Many thanks,
Vincent

Please, contact administrator
for this information.

#39852 Copied

5 Answers

Robert Hall

Support staff

February 4, 2015 at 22:48

Hello,

Please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#39853 Copied

vincent

Participant

February 10, 2015 at 13:43

Hi Robert,

Content in private message.

Best regards,
Vincent

Please, contact administrator
for this information.

#40874 Copied

Eva Kemp

Support staff

February 10, 2015 at 15:04

Hello,

There is an error on your site:
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 91 bytes)

Please contact your host and ask them to increase memory_limit value.

Thank you.
Regards,
Eva Kemp.

#40906 Copied

vincent

Participant

February 13, 2015 at 22:38

Thank you Eva, I will give that a try.

#42167 Copied

Eva Kemp

Support staff

February 14, 2015 at 00:08

Hello,

You’re welcome.

Regards,
Eva Kemp.

#42201 Copied
Tagged: install, plugins, slider, themes, visual composer, white screen of death, woocommerce, wordpress
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