The whole website is vibrating, it looks like the homepage is loading very fast.

This topic has 9 replies, 4 voices, and was last updated 4 months ago ago by Luca Rossi

  • Avatar: Rien
    Rien
    Participant
    June 7, 2024 at 11:40

    Hello,
    I don’t know what is happening, the whole website is vibrating, it looks like the homepage is loading very fast, over and over again. Not normal what I am experiencing now. I have everything right on the server the php version is good etc

    I would love to hear what I need to do to get the homepage quiet.

    Kind regards,
    Rien

    8 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 7, 2024 at 12:51

    Hello, @Rien,

    Thank you so much for purchasing our theme and contacting our support center.

    Upon reviewing your website, we have identified several mixed content errors, as evidenced in the console. For your reference, please see the screenshot here: https://paste.pics/R4FA3

    To address this issue, we recommend following the steps outlined in this helpful article: https://www.wpbeginner.com/plugins/how-to-fix-the-mixed-content-error-in-wordpress-step-by-step/.

    We trust that this resource will be beneficial in resolving the errors. Should you require any further assistance or have any questions, please do not hesitate to contact us. We are here to support you.

    Best regards,
    The 8Theme Team

    Avatar: Rien
    Rien
    Participant
    June 9, 2024 at 13:56

    Hello,
    Thank you very much for the message. As an unknown in this field, it is less to solve problems when it comes to technical html etc. I have done the setup helamaal again and now I see different or lesser reports at console inpection of the website. I am not getting that fixed.
    To what extent can you help me get this fixed?

    In anticipation with kind regards,
    Rien

    Avatar: Rien
    Rien
    Participant
    June 9, 2024 at 14:53

    Best,

    I think it is better that I request a refund, the server is too slow to run this fantastic website. Everything keeps loading in the footer, images etc.

    Am I still eligible for a refund?

    I would love to hear from you.

    Kind regards,

    Rien

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 10, 2024 at 07:09

    Hello,

    We hope this message finds you well. We have noticed that your website is currently in maintenance mode, which prevents us from performing a thorough check. To assist you effectively, we kindly request that you provide us with temporary administrative access to your WordPress site.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Additionally, to better understand the issues you are encountering, we would appreciate it if you could record a video demonstrating the problems. Please upload this video to a file-sharing service and share the URL with us in your response.

    Thank you for your cooperation and trust in allowing us to assist you. We look forward to resolving your concerns promptly.

    Best regards,
    The 8Theme Team

    Avatar: Rien
    Rien
    Participant
    June 12, 2024 at 10:28

    Hi, I have changed some boxes to images because everything keeps loading. It takes a long time to see everything normally on the homepage. The footer at the bottom also keeps loading because it is built with boxes and it causes a low loading time. I am trying to see what I can do with Xstore what I am afraid of is that it does not help me. My server is a VPS 12 CORE with 8 RAM You would think this would be enough to run a normal website without having products in it. I have my doubts. I made a video loading the website.

    Best regards,
    Rien

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    Avatar: Justin
    Luca Rossi
    Support staff
    June 12, 2024 at 15:11

    Hi @Rien,

    That’s the ajaxify feature of XStore theme, to lazy loading all the widgets/elements to reduce the loading time of your website.

    If you would like to disable this feature, try adding the following code under functions.php file locates in your child theme:

    
    add_filter('etheme_ajaxify_elementor_widget', '__return_false');
    add_filter('etheme_ajaxify_lazyload_widget', '__return_false');
    add_filter('etheme_ajaxify_script', '__return_false');
    add_filter('et_ajax_widgets', '__return_false');
    

    After that, add this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:

    
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-et-]>.elementor-widget-container,
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]>.elementor-widget-container,
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-etheme]>.elementor-widget-container,
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-product-etheme]>.elementor-widget-container,
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-et-]>.elementor-widget-container,
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]>.elementor-widget-container,
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-etheme]>.elementor-widget-container,
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-product-etheme]>.elementor-widget-container {
        opacity: 1;
        visibility: visible;
    }
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-et-]:before,
    body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]:before,
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-et-]:before,
    body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]:before {
        display: none;
    }
    
    

    Hope it helps!

    Avatar: Rien
    Rien
    Participant
    June 12, 2024 at 16:46

    Hi Luca,

    Thank you for the message. The code works super, thank you for the solution.I am happy with the knowledge that you have in the house, which helps me. Thanks again.

    Have a nice day!!
    Best regards,
    Rien

    Avatar: Justin
    Luca Rossi
    Support staff
    June 13, 2024 at 05:24

    Hi @Rien,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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