This topic has 8 replies, 2 voices, and was last updated 6 months, 2 weeks ago ago by Falcon CK
I’ve added many woocommerce product categories, and added the Filter product by categories widget, only appear one category, others is not showing, please advice.
Products is enabled
Categories is enabled
Others categories also assigned to products
Can’t find the reason not working.
Hello, Falcon CK,
Thank you for reaching out to us with your concern.
Could you please provide temporary wp-admin access?
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best Regards,
8Theme’s Team
Sure, I’ve update the information.
Hello, Falcon CK,
We appreciate your prompt response.
Could you provide temporary FTP access?
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
Best Regards,
8Theme’s Team
Sure, please refer the private content area
Hi, I saw the category was appeared, thanks.
Hello, Falcon CK,
We apologize for the delay in responding to your inquiry.
It appears that the issue was related to a WooCommerce cache problem. This has been successfully resolved by navigating to WooCommerce > Status > Tools > clearing cache.
Thank you for your patience and understanding.
Best Regards,
8Theme’s Team
Alright, thank you so much.
The issue related to '‘Woocommerce categories not appear in Filter product by categories widget’' has been successfully resolved, and the topic is now closed for further responses