How to change product tab default shipping info

This topic has 13 replies, 3 voices, and was last updated 5 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: Falcon CK
    Falcon CK
    Participant
    June 10, 2024 at 02:44

    Inside product detail page, there is a shipping info tab with default content, may I know how to make changes to the content? I cannot find the place. Please assist, thank you.

    Files is visible for topic creator and
    support staff only.
    12 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    June 10, 2024 at 05:07

    Hi @Falcon CK,

    Please try adding the following code under functions.php file locates in your child theme:

    
    add_action('wp_footer', 'n2t_wp_footer');
    function n2t_wp_footer(){
        if(is_singular('product')){
    	?>
        <script>
            jQuery( function($){
                $(document).ready(function(){
                    $('#tab-title-et_custom_tab_01 a').trigger('click');
                })
            });
        </script>
    	<?php
        }
    }
    

    Hope it helps!

    Best Regards,
    8Theme’s Team

    Avatar: Falcon CK
    Falcon CK
    Participant
    June 10, 2024 at 07:17

    After this code, where to make changes of the shipping tab content?

    Avatar: Justin
    Luca Rossi
    Support staff
    June 10, 2024 at 07:54

    Dear Falcon CK,

    We apologize for any confusion caused earlier.

    Kindly ignore the custom codes we previously mentioned. To modify the custom tabs on your single product page, please use Elementor to edit your Single Product Template. You can update the custom tabs by editing the Tabs element. For your reference, here is a screenshot of the process: [https://prnt.sc/mm0X9yR3mZH3](https://prnt.sc/mm0X9yR3mZH3).

    Should you encounter any issues, please do not hesitate to provide us with your admin account details so we can assist you further.

    Best Regards,
    [Luca Rossi]
    8Theme’s Team.

    Avatar: Falcon CK
    Falcon CK
    Participant
    June 10, 2024 at 15:08

    Don’t have shipping info, seems is not editable. Please let me know whether I’m entering the correct place. Please refer to the attachment.

    Please refer to the screenshot, I cannot see the shipping info tab, from the elementor, and I’m also cannot see the content from elementor.

    Files is visible for topic creator and
    support staff only.
    Avatar: Justin
    Luca Rossi
    Support staff
    June 11, 2024 at 05:40

    Dear Falcon CK,

    We hope this message finds you well. We have encountered an issue with accessing the following admin account and it appears to be non-functional.

    Could you please verify the account status at your earliest convenience?

    Thank you for your attention to this matter.

    Best regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Falcon CK
    Falcon CK
    Participant
    June 11, 2024 at 06:03

    Please refer to the new credential

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    June 11, 2024 at 07:48

    Hi @Falcon CK,

    It seems that tab was deleted or something else.

    We’ve added a new custom tab for you named as Shipping Info, right now you can edit this tab:

    https://prnt.sc/Bx8CnmpOfq2t

    Best regards,
    8Theme’s Team

    Avatar: Falcon CK
    Falcon CK
    Participant
    June 11, 2024 at 07:51

    I see, I’m just curious, why the shipping info still showing in front end, even it was deleted?

    Avatar: Justin
    Luca Rossi
    Support staff
    June 11, 2024 at 08:00

    Hi @Falcon CK,

    It might be an issue of switching from Customizer Single Product Builder to Elementor Product Builder.

    We will investigate on this issue deeper.

    Also, could you please update your XStore theme & XStore Core plugin to the latest version.

    They’re outdated now.

    Best regards,
    8Theme’s Team

    Avatar: Falcon CK
    Falcon CK
    Participant
    June 11, 2024 at 08:02

    Sure, thank you so much.

    Avatar: Justin
    Luca Rossi
    Support staff
    June 11, 2024 at 08:14

    If you need anything else, please let us know.

    Best regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 11, 2024 at 08:15

    Dear Falcon CK,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

  • Viewing 13 results - 1 through 13 (of 13 total)

The issue related to '‘How to change product tab default shipping info’' has been successfully resolved, and the topic is now closed for further responses

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